---
title: "Stream Fallback"
method: POST
path: "/telephony/stream-fallback"
tags: ["Telephony"]
---

# Stream Fallback

`POST /telephony/stream-fallback`

Twilio hits this when the <Connect><Stream> ends (timeout, error, or normal disconnect).

If the stream ended normally (the bot hung up via SIP), this is a no-op — just hang up.
If it ended abnormally (SIP bridge never happened), send voicemail TwiML and fire a
PagerDuty alert (respecting dry-run and environment settings).

## Query parameters

- `call_id` string
- `customer_id` string

## Response `200`

Successful Response

- unknown

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/openintake/apis/fastapi.md) · [All operations](https://skmtc.dev/openintake/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/openintake/fastapi/revisions/4a81645b59f6/schema)