---
title: "Cancel Outbound Lead Callbacks"
method: POST
path: "/outbound-leads/{outbound_lead_id}/cancel-callbacks"
tags: ["Outbound Leads"]
---

# Cancel Outbound Lead Callbacks

`POST /outbound-leads/{outbound_lead_id}/cancel-callbacks`

## Request

- Base URL: `https://api.openintake.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openintake.ai/outbound-leads/{outbound_lead_id}/cancel-callbacks`
- Auth: none declared

Stop the scheduled-callback ladder for a lead.

One-way: there is no re-enable. A lead whose ladder was cancelled only gets
dialed again if someone queues a call by hand.

## Path parameters

- `outbound_lead_id` string, uuid, required

## Response `200`

Successful Response

- OutboundLeadResponse: Full outbound lead response.
  - `outbound_lead_id` string, uuid, required
  - `customer_id` string, uuid, required
  - `status` string, required
  - `first_name` string, nullable
  - `last_name` string, nullable
  - `phone_number` string, nullable
  - `email` string, nullable
  - `case_id` string, uuid, nullable
  - `case_title` string, nullable
  - `is_qualified` boolean
  - `qualification_summary` string, nullable
  - `qualification_details` QualificationQA[], nullable
    - `question` string, required: The qualification question that was asked or evaluated
    - `answer` string, required: The caller's answer or the evaluated response from the transcript
  - `inquiry_reason` string, nullable
  - `lead_score` string, nullable
  - `score_summary` string, nullable: One-line compression of custom_score_output for the customer's scoring template variant
  - `trigger_metadata` object, nullable
  - `call_status` string, nullable
  - `has_call` boolean
  - `next_callback_at` string, date-time, nullable
  - `callback_stage` integer, nullable
  - `callback_attempts` integer, nullable
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, nullable

## Other responses

- `422`: Validation Error

## Changes

- **2026-09-07** `5e9781b57ad0`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/openintake/apis/fastapi/changes/outbound-leads/:outbound_lead_id/cancel-callbacks/post.md)

---

[API](https://skmtc.dev/openintake/apis/fastapi.md) · [All operations](https://skmtc.dev/openintake/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc.dev/openintake/apis/fastapi/revisions/71fe7bdfd1b0?raw)