---
title: "Handle Screening Decline Reason"
method: POST
path: "/calls/screening/decline-reason/{screening_id}"
tags: ["Calls"]
---

# Handle Screening Decline Reason

`POST /calls/screening/decline-reason/{screening_id}`

Twilio webhook: Handle decline reason speech/DTMF input.

This endpoint is called by Twilio after the user presses 2 (decline) and is
prompted to optionally speak a reason. Twilio sends:
- SpeechResult: Transcribed speech if the user spoke
- Digits: DTMF digits if the user pressed a key to skip
- Neither: If the user didn't respond (timeout) or just hung up

No authentication (Twilio webhook).

## Path parameters

- `screening_id` string, uuid, required

## Response `200`

Successful Response

- unknown

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/openintake/apis/fastapi.md) · [All operations](https://skmtc.dev/openintake/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/openintake/fastapi/revisions/4a81645b59f6/schema)