---
title: "Get Inbox Item"
method: GET
path: "/automations/inbox/items/{inbox_item_id}"
tags: ["Automations"]
---

# Get Inbox Item

`GET /automations/inbox/items/{inbox_item_id}`

## Request

- Base URL: `https://api.openintake.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openintake.ai/automations/inbox/items/{inbox_item_id}`
- Auth: none declared

## Path parameters

- `inbox_item_id` string, uuid, required

## Response `200`

Successful Response

- InboxItemDetail
  - `item` InboxItemSummary, required
    - `inbox_item_id` string, uuid, required
    - `inbox_profile_id` string, uuid, required
    - `channel` string, required
    - `origin` string, required
    - `subject` string, nullable
    - `message_count` integer, required
    - `last_message_at` string, date-time, nullable
    - `status` string, required
    - `category` string, nullable
    - `screen_passed` boolean, nullable
    - `rules_reason` string, nullable
    - `client_names` string[]
    - `referrer_firm` string, nullable
    - `referral_stage` string, nullable
    - `kind` string, nullable
    - `opened_case_number` string, nullable
    - `summary` string, nullable
    - `document_count` integer
    - `cost_usd` number, nullable
    - `error` string, nullable
    - `attempts` integer, required
    - `processed_at` string, date-time, nullable
    - `updated_at` string, date-time, required
  - `profile_name` string, required
  - `screen` object, nullable
  - `extraction` object, nullable
  - `extraction_history` object[]
  - `models` object
  - `cost_by_stage` object
  - `messages` InboxThreadMessage[], required
    - `received_at` string, date-time, nullable
    - `folder` string, required
    - `from_name` string, required
    - `from_address` string, required
    - `to` string, required
    - `subject` string, required
    - `text` string, required
    - `attachment_names` string[], required
  - `documents` InboxDocumentSchema[], required
    - `inbox_document_id` string, uuid, required
    - `file_name` string, nullable
    - `content_type` string, nullable
    - `size_bytes` integer, nullable
    - `status` string, required
    - `method` string, nullable
    - `page_count` integer, nullable
    - `ocr_pages` integer, nullable
    - `doc_type` string, nullable
    - `extraction` object, nullable
    - `skipped_reason` string, nullable
    - `error` string, nullable
    - `cost_usd` object
    - `processed_at` string, date-time, nullable
  - `matters` InboxMatterSummary[]
    - `inbox_matter_id` string, uuid, required
    - `inbox_profile_id` string, uuid, required
    - `status` string, required
    - `first_name` string, nullable
    - `last_name` string, nullable
    - `dob` string, nullable
    - `incident_date` string, nullable
    - `referrer_firm` string, nullable
    - `references` string[]
    - `verdict` string, nullable
    - `sa_case_id` integer, nullable
    - `case_number` string, nullable
    - `item_count` integer, required
    - `last_message_at` string, date-time, nullable
    - `open_actions` object
    - `action_counts` object
    - `cost_usd` number, nullable
    - `error` string, nullable
    - `attempts` integer, required
    - `resolved_at` string, date-time, nullable
    - `updated_at` string, date-time, required

## Other responses

- `422`: Validation Error

## Changes

- **2026-10-16** `4ceb1e8613ee`: 2 info
  - added the optional property `item/kind` to the response with the `200` status
  - added the optional property `item/opened_case_number` to the response with the `200` status
- **2026-10-16** `c9ca07b3ac1e`: 2 info
  - added the optional property `matters/items/action_counts` to the response with the `200` status
  - added the optional property `matters/items/last_message_at` to the response with the `200` status
- **2026-10-15** `f88cd96236c1`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/openintake/apis/fastapi/changes/automations/inbox/items/:inbox_item_id/get.md)

---

[API](https://skmtc.dev/openintake/apis/fastapi.md) · [All operations](https://skmtc.dev/openintake/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc.dev/openintake/apis/fastapi/revisions/71fe7bdfd1b0?raw)