---
title: "Changes to Get Transfer Metrics"
method: GET
path: "/developer/transfer-metrics"
---

# Changes to Get Transfer Metrics

`GET /developer/transfer-metrics`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 9 of 57 revisions.

- **2026-09-26** `7296f576bb94`: 5 info
- **2026-09-18** `317be3bbe003`: 2 info
- **2026-09-14** `2a47b07c930e`: 2 info
- **2026-09-11** `546117b4e7b4`: 4 info
- **2026-09-10** `7026155e615c`: 1 warning, 4 info
- **2026-09-09** `32f6d8075c56`: 3 info
- **2026-09-08** `49deea393001`: 2 info
- **2026-09-07** `5e9781b57ad0`: 5 warning, 7 info
- **2026-09-07** `b883e03846c6`: 1 info

## Changes

- **2026-09-26** `7296f576bb94`: 5 info
  - added the optional property `ai_agent_name` to the response with the `200` status
  - added the optional property `inbound_calls` to the response with the `200` status
  - added the optional property `talk_time` to the response with the `200` status
  - added the optional property `workload` to the response with the `200` status
  - added the optional property `workload_totals` to the response with the `200` status
- **2026-09-18** `317be3bbe003`: 2 info
  - added the optional property `handled_by/items/sent_here_calls` to the response with the `200` status
  - added the optional property `handled_by/items/sources/items/kind` to the response with the `200` status
- **2026-09-14** `2a47b07c930e`: 2 info
  - added the optional property `handled_by/items/extensions` to the response with the `200` status
  - added the optional property `handled_by/items/sources` to the response with the `200` status
- **2026-09-11** `546117b4e7b4`: 4 info
  - added the optional property `handled_by` to the response with the `200` status
  - added the optional property `intake` to the response with the `200` status
  - added the optional property `teams/items/intake_calls` to the response with the `200` status
  - added the optional property `teams/items/intake_rate_pct` to the response with the `200` status
- **2026-09-10** `7026155e615c`: 1 warning, 4 info
  - changed the pattern of the `query` request parameter `period` from `^(today|7d|30d|90d)$` to `^(today|7d|30d|90d|custom)$`
  - added the new optional `query` request parameter `end_date`
  - added the new optional `query` request parameter `start_date`
  - added the required property `window_end` to the response with the `200` status
  - added the required property `window_start` to the response with the `200` status
- **2026-09-09** `32f6d8075c56`: 3 info
  - added the optional property `buckets/items/no_answer` to the response with the `200` status
  - added the optional property `summary/no_answer` to the response with the `200` status
  - added the optional property `teams/items/no_answer` to the response with the `200` status
- **2026-09-08** `49deea393001`: 2 info
  - added the optional property `summary/total_ai_talk_seconds` to the response with the `200` status
  - added the optional property `summary/total_staff_talk_seconds` to the response with the `200` status
- **2026-09-07** `5e9781b57ad0`: 5 warning, 7 info
  - removed the optional property `buckets/items/avg_transfer_hops` from the response with the `200` status
  - removed the optional property `summary/avg_transfer_hops` from the response with the `200` status
  - removed the optional property `summary/avg_transfer_hops_delta` from the response with the `200` status
  - removed the optional property `summary/prior_avg_transfer_hops` from the response with the `200` status
  - removed the optional property `teams/items/avg_transfer_hops` from the response with the `200` status
  - added the optional property `buckets/items/transfer_rate_pct` to the response with the `200` status
  - added the optional property `summary/calls_with_transfer` to the response with the `200` status
  - added the optional property `summary/prior_transfer_rate_pct` to the response with the `200` status
  - added the optional property `summary/transfer_rate_delta` to the response with the `200` status
  - added the optional property `summary/transfer_rate_pct` to the response with the `200` status
  - added the optional property `teams/items/calls_with_transfer` to the response with the `200` status
  - added the optional property `teams/items/transfer_rate_pct` to the response with the `200` status
- **2026-09-07** `b883e03846c6`: 1 info
  - added the optional property `summary/avg_answer_ring_seconds` to the response with the `200` status

---

[Operation](https://skmtc.dev/openintake/apis/fastapi/docs/developer/transfer-metrics/get.md) · [API](https://skmtc.dev/openintake/apis/fastapi.md) · [Page](https://skmtc.dev/openintake/apis/fastapi/changes/developer/transfer-metrics/get)