---
title: "Get On-Call Policy"
method: POST
path: "/on-call-duty-policy/{id}/get-item"
tags: ["On-Call Policy"]
---

# Get On-Call Policy

`POST /on-call-duty-policy/{id}/get-item`

## Request

- Base URL: `https://oneuptime.com/api`
- URL: `https://oneuptime.com/api/on-call-duty-policy/{id}/get-item`
- Auth: API key in header `APIKey`
- TypeScript: <https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/docs/on-call-duty-policy/:id/get-item/post.ts> (a function with typed inputs; its response is checked against the schema)

Endpoint to retrieve a single On-Call Policy by ID

## Path parameters

- `id` string, uuid, required

## Request body

- object
  - `select` OnCallDutyPolicySelectSchema: Select schema for OnCallDutyPolicy. Set fields to true to include them in the response.
    - `_id` boolean
    - `createdAt` boolean
    - `updatedAt` boolean
    - `deletedAt` boolean
    - `projectId` boolean
    - `name` boolean
    - `labels` LabelRelationSelectSchema: What a select may name of the Label records a relation holds: set a field to true to include it.
      - `_id` boolean
      - `createdAt` boolean
      - `updatedAt` boolean
      - `deletedAt` boolean
      - `name` boolean
      - `projectId` boolean
      - `color` boolean
      - `isArchived` boolean
    - `description` boolean
    - `slug` boolean
    - `createdByUserId` boolean
    - `isArchived` boolean
    - `archivedAt` boolean
    - `archivedByUserId` boolean
    - `repeatPolicyIfNoOneAcknowledges` boolean
    - `repeatPolicyIfNoOneAcknowledgesNoOfTimes` boolean
    - `acknowledgementTimeoutInMinutes` boolean
    - `customFields` boolean

## Response `200`

Successful response

- object
  - `data` OnCallDutyPolicy
    - `_id` string, uuid: ID of this object. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `createdAt` object: Date and Time when the object was created. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `updatedAt` object: Date and Time when the object was updated. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `deletedAt` object: Date and Time when the object was deleted. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `version` number: Object version
    - `projectId` string, uuid, required: ID of your OneUptime Project in which this object belongs. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [No access - you don't have permission for this operation]
    - `name` string, required: Any friendly name of this object. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `labels` object[]: Labels to group and filter by. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
      - `_id` string, uuid: Unique identifier for the entity
    - `description` string: Friendly description that will help you remember. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `slug` string, required: Friendly globally unique name for your object. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [No access - you don't have permission for this operation]
    - `createdByUserId` string, uuid: User ID who created this object (if this object was created by a User). Permissions - Create: [No access - you don't have permission for this operation], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [No access - you don't have permission for this operation]
    - `isArchived` boolean, required: Archived on-call policies are hidden from the On-Call Policies list and page no one: incidents and alerts that use them skip them. Unarchiving puts them back in service. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `archivedAt` object: When this on-call policy was archived. Empty while it is not archived. Permissions - Create: [No access - you don't have permission for this operation], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [No access - you don't have permission for this operation]
    - `archivedByUserId` string, uuid: User ID who archived this object (if this object was archived by a User). Permissions - Create: [No access - you don't have permission for this operation], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [No access - you don't have permission for this operation]
    - `repeatPolicyIfNoOneAcknowledges` boolean, required: Repeat the policy if no one acknowledges the alert. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `repeatPolicyIfNoOneAcknowledgesNoOfTimes` number, required: How many more times the policy starts again from its first escalation rule when nobody acknowledges: a whole number of 1 or more while Repeat Policy If No One Acknowledges is on. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `acknowledgementTimeoutInMinutes` number: Page again when something this policy paged about is acknowledged but not resolved within this many minutes (5 to 1440). Empty: never. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]
    - `customFields` object: Custom Fields on this resource. Permissions - Create: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Create On-Call Duty Policy], Read: [Project Owner, Project Admin, Project Member, Viewer, On-Call Admin, On-Call Member, On-Call Viewer, Read On-Call Duty Policy], Update: [Project Owner, Project Admin, Project Member, On-Call Admin, On-Call Member, Edit On-Call Duty Policy]

## Other responses

- `400`: Bad request. This response indicates that the request was malformed or contained invalid data.
- `401`: Unauthorized. This response indicates that the request requires user authentication.
- `402`: Payment Required. This response indicates that the request requires payment or a valid subscription.
- `403`: Forbidden. This response indicates that the server understood the request, but refuses to authorize it.
- `404`: Not found. The record does not exist, belongs to another project, or is one you may not read - the same answer for each.
- `405`: Project not found. This response indicates that the requested project does not exist or is not accessible.
- `408`: Request Timeout. This response indicates that the server timed out waiting for the request.
- `415`: Unable to reach server. This response indicates that the server is currently unreachable or down.
- `422`: Not authorized. This response indicates that the user does not have permission to access the requested resource.
- `500`: Internal Server Error. This response indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.

---

[API](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification.md) - [All operations](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/revisions/ba3307d00304?raw)