---
title: "Update Incident SLA"
method: PUT
path: "/incident-sla/{id}"
tags: ["Incident SLA"]
---

# Update Incident SLA

`PUT /incident-sla/{id}`

## Request

- Base URL: `https://oneuptime.com/api`
- URL: `https://oneuptime.com/api/incident-sla/{id}`
- Auth: API key in header `APIKey`
- TypeScript: <https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/docs/incident-sla/:id/put.ts> (a function with typed inputs; its response is checked against the schema)

Endpoint to update an existing Incident SLA

## Path parameters

- `id` string, uuid, required

## Request body

- object
  - `data` IncidentSlaUpdateSchema, required: Update schema for IncidentSla model. Update
    - `responseDeadline` object: The deadline by which the incident must be acknowledged to meet the SLA. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `resolutionDeadline` object: The deadline by which the incident must be resolved to meet the SLA. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `status` 'On Track' | 'At Risk' | 'Response Breached' | 'Resolution Breached' | 'Met': Current SLA status (On Track, At Risk, Breached, Met). Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `respondedAt` object: The actual time when the incident was acknowledged. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `resolvedAt` object: The actual time when the incident was resolved. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `lastInternalNoteReminderSentAt` object: The last time an internal note reminder was sent. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `lastPublicNoteReminderSentAt` object: The last time a public note reminder was sent. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `breachNotificationSentAt` object: The time when breach notification was sent to incident owners. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]

## Response `200`

Updated successfully

- object
  - `data` IncidentSlaReadSchema: Read schema for IncidentSla model. Read
    - `_id` string, uuid: ID of this object. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `createdAt` object: Date and Time when the object was created. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `updatedAt` object: Date and Time when the object was updated. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `deletedAt` object: Date and Time when the object was deleted. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `projectId` string, uuid: ID of your OneUptime Project in which this object belongs. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [No access - you don't have permission for this operation]
    - `incidentId` string, uuid, required: ID of the incident this SLA record is tracking. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [No access - you don't have permission for this operation]
    - `incidentSlaRuleId` string, uuid, required: ID of the SLA rule that was applied to this incident. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [No access - you don't have permission for this operation]
    - `responseDeadline` object: The deadline by which the incident must be acknowledged to meet the SLA. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `resolutionDeadline` object: The deadline by which the incident must be resolved to meet the SLA. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `status` 'On Track' | 'At Risk' | 'Response Breached' | 'Resolution Breached' | 'Met': Current SLA status (On Track, At Risk, Breached, Met). Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `respondedAt` object: The actual time when the incident was acknowledged. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `resolvedAt` object: The actual time when the incident was resolved. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `lastInternalNoteReminderSentAt` object: The last time an internal note reminder was sent. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `lastPublicNoteReminderSentAt` object: The last time a public note reminder was sent. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `breachNotificationSentAt` object: The time when breach notification was sent to incident owners. Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [Project Owner, Project Admin, Edit Incident SLA]
    - `slaStartedAt` object, required: The time when SLA tracking started (usually the incident declaredAt time). Permissions - Create: [Project Owner, Project Admin, Create Incident SLA], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [No access - you don't have permission for this operation]
    - `createdByUserId` string, uuid: User ID who created this object (if this object was created by a User). Permissions - Create: [No access - you don't have permission for this operation], Read: [Project Owner, Project Admin, Project Member, Viewer, Incident Admin, Incident Member, Incident Viewer, Read Incident SLA], Update: [No access - you don't have permission for this operation]

## Other responses

- `400`: Bad request. This response indicates that the request was malformed or contained invalid data.
- `401`: Unauthorized. This response indicates that the request requires user authentication.
- `402`: Payment Required. This response indicates that the request requires payment or a valid subscription.
- `403`: Forbidden. This response indicates that the server understood the request, but refuses to authorize it.
- `404`: Not found. The record does not exist, belongs to another project, or is one you may not read - the same answer for each.
- `405`: Project not found. This response indicates that the requested project does not exist or is not accessible.
- `408`: Request Timeout. This response indicates that the server timed out waiting for the request.
- `415`: Unable to reach server. This response indicates that the server is currently unreachable or down.
- `422`: Not authorized. This response indicates that the user does not have permission to access the requested resource.
- `500`: Internal Server Error. This response indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.

---

[API](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification.md) - [All operations](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/oneuptime/apis/oneuptime-openapi-specification/revisions/ba3307d00304?raw)
