---
title: "A webhook endpoint was disabled"
method: POST
path: "webhook.endpoint.disabled"
tags: ["webhooks"]
---

# A webhook endpoint was disabled

`POST webhook.endpoint.disabled` (webhook)

Sent to the store's other subscribed endpoints when one answered 410 or kept failing for five days.

## Payload

- WebhookEventWebhookDisabled
  - `id` string, required: The event id, also sent as the webhook-id header; deduplicate on it
  - `type` string, required: The topic: quiz.started | quiz.finished | quiz.abandoned | identity.captured | quiz.published | experiment.started | experiment.ended | profile.created | profile.updated | export.completed | webhook.endpoint.disabled | ping
  - `created` string, date-time, required: When the event happened
  - `api_version` 'v1': The payload version
  - `data` WebhookDataWebhookDisabled, required
    - `object` WebhookDisabled, required
      - `endpoint_id` string, required: The endpoint disabled
      - `reason` string, required: gone: it answered 410 | failing_five_days: it kept failing for five days
      - `disabled_at` string, date-time, required: When it was disabled

## Acknowledgement `200`

Any 2xx within 10 seconds acknowledges the event

## Other responses

- `4XX`: 410 ends the delivery and disables the endpoint; any other 4xx but 408 and 429 ends it
- `5XX`: Retried, as are 408, 429, a timeout and a network error: seven retries over about 28 hours, then the delivery is dead

---

[API](https://skmtc.dev/octaneai/apis/octane-ai-merchant-api.md) - [All operations](https://skmtc.dev/octaneai/apis/octane-ai-merchant-api/llms.txt) - [OpenAPI document](https://skmtc.dev/octaneai/apis/octane-ai-merchant-api/revisions/dc2d1aa2b7c6?raw)