---
title: "Get support information"
method: GET
path: "/v3/user/accounts/{server}/{accountId}/supportInfo"
tags: ["Support (v3)"]
deprecated: true
---

# Get support information

`GET /v3/user/accounts/{server}/{accountId}/supportInfo`

## Request

- Base URL: `https://trading-api.oanda.com` (the document declares no server; this is the origin it was published from)
- URL: `https://trading-api.oanda.com/v3/user/accounts/{server}/{accountId}/supportInfo`
- Auth: HTTP bearer
- TypeScript: <https://skmtc.dev/oanda/apis/up-gateway-v1/docs/v3/user/accounts/:server/:accountId/supportInfo/get.ts> (a function with typed inputs; its response is checked against the schema)

> **Deprecated.**

Returns a list of support options like contact details and help guides.

## Path parameters

- `server` 'oanda' | 'oanda-demo' | 'otms' | 'v20' | 'v20-demo' | 'oj' | 'oj-demo' | 'opt' | 'ftmo-1', required
- `accountId` string, required

## Response `200`

Support information

- object
  - `data` object, required
    - `options` object[], required
      - `type` string, required: The type of support option (e.g., Email, Url).
      - `value` string, required: The value associated with the support option (e.g., an email address or a URL).
      - `title` string, nullable: An optional title for the support option.
      - `subtitle` string, nullable: An optional subtitle for the support option.
      - `section` string, required: The section this support option belongs to.
      - `order` integer, required: The display order of this option within its section.

## Other responses

- `400`: FAIL

---

[API](https://skmtc.dev/oanda/apis/up-gateway-v1.md) - [All operations](https://skmtc.dev/oanda/apis/up-gateway-v1/llms.txt) - [OpenAPI document](https://skmtc.dev/oanda/apis/up-gateway-v1/revisions/395d645513bf?raw)