---
title: "Buscar uma chamada"
method: GET
path: "/v1/api/call/{id}"
---

# Buscar uma chamada

`GET /v1/api/call/{id}`

## Request

- Base URL: `https://api.nuvidio.com`
- URL: `https://api.nuvidio.com/v1/api/call/{id}`
- Auth: none required

Recupera os dados de uma chamada específica através do identificador único ou pela referência cadastrada.

## Path parameters

- `id` string, required

## Response `200`

200

- object
  - `id` string
  - `initialDate` string
  - `expirationDate` string
  - `duration` integer
  - `ticket` string
  - `recorded` boolean
  - `recordingDeleted` boolean
  - `tags` object[]
    - `id` string
    - `label` string
    - `color` string
    - `description` string
    - `icon` string
    - `type` string
  - `notes` string
  - `textChat` object[]
  - `rating` object
    - `kind` string
    - `questionnaire` object[]
    - `attendantRating` integer
  - `department` object
    - `id` string
    - `name` string
    - `identifier` string
  - `queue` object
    - `id` string
    - `origin` string
    - `device` string
    - `enqueuedAt` string
    - `unqueuedAt` string
    - `transference` object
      - `to` object
    - `createdAt` string
  - `customer` object
    - `name` string
    - `tel` string
    - `email` string
    - `cpf` string
    - `id` string
    - `connectedAt` string
    - `status` unknown
  - `customerData` object
    - `nome-mae` object
      - `label` string
      - `value` string
      - `sections` object[]
    - `selfie` object
      - `label` string
      - `value` string
      - `sections` object[]
      - `type` string
  - `invite` object
    - `id` string
    - `token` string
    - `link` string
    - `shortLink` string
  - `attendant` object
    - `name` string
    - `id` string
    - `email` string
    - `reference` string
    - `connectedAt` string
  - `issues` object[]
    - `id` string
    - `key` string
    - `name` string
    - `notes` string
    - `tags` object[]
      - `id` string
      - `label` string
      - `color` string
      - `description` string
      - `icon` string
      - `type` string
    - `data` object[]
      - `label` string
      - `value` string
  - `logs` object[]
    - `name` string
    - `client` string
    - `timestamp` string
    - `detail` string
    - `clientRole` string
  - `questionnaire` object[]
    - `question` string
    - `answer` string

## Other responses

- `400`: 400

## Changes

- **2026-11-03** `89c4a530a05e`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/changes/v1/api/call/:id/get.md)

---

[API](https://skmtc.dev/nuvidio/apis/nuvidio-openapi.md) - [All operations](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/llms.txt) - [OpenAPI document](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/revisions/89c4a530a05e?raw)