---
title: "REVISAR get-charts-statistics"
method: GET
path: "/TEMP/v1/api/charts/statistics"
---

# REVISAR get-charts-statistics

`GET /TEMP/v1/api/charts/statistics`

## Request

- Base URL: `https://api.nuvidio.com`
- URL: `https://api.nuvidio.com/TEMP/v1/api/charts/statistics`
- Auth: none required

## Path parameters

- `departments` string[], required
- `sectors` string[], required

## Response `200`

200

- object
  - `calls` object
    - `count` integer
    - `totalDuration` integer
    - `averageDuration` integer
    - `nps` object
      - `byStatus` object
        - `1` integer
        - `2` integer
        - `3` integer
        - `4` integer
        - `5` integer
        - `6` integer
        - `7` integer
        - `8` integer
        - `9` integer
        - `10` integer
      - `average` integer
      - `count` integer
      - `promoters` integer
      - `detractors` integer
      - `neutrals` integer
    - `csat` object
      - `byStatus` object
        - `1` integer
        - `2` integer
        - `3` integer
        - `4` integer
        - `5` integer
      - `average` integer
      - `count` integer
    - `bestAttendants` object[]
  - `queues` object
    - `count` integer
    - `countMissed` integer
    - `countAnswered` integer
    - `countByStatus` object
    - `averageWaitingTime` integer
    - `averageAnswered` integer
    - `averageWaitingTimeBeforeQuit` integer

## Other responses

- `422`: 422

## Changes

- **2026-11-03** `89c4a530a05e`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/changes/TEMP/v1/api/charts/statistics/get.md)

---

[API](https://skmtc.dev/nuvidio/apis/nuvidio-openapi.md) - [All operations](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/llms.txt) - [OpenAPI document](https://skmtc.dev/nuvidio/apis/nuvidio-openapi/revisions/89c4a530a05e?raw)