---
title: "Changes to Add Agent to Call Queue"
method: POST
path: "/domains/{domain}/callqueues/{callqueue}/agents"
---

# Changes to Add Agent to Call Queue

`POST /domains/{domain}/callqueues/{callqueue}/agents`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 1 of 2 revisions.

- **2026-11-03** `bce16087d479`: 2 breaking, 25 info

## Changes

- **2026-11-03** `bce16087d479`: 2 breaking, 25 info
  - removed the required property `code` from the response with the `200` status
  - removed the required property `message` from the response with the `200` status
  - added the optional property `active-calls-total-current` to the response with the `200` status
  - added the optional property `agent-department` to the response with the `200` status
  - added the optional property `agent-name-first-name` to the response with the `200` status
  - added the optional property `agent-name-last-name` to the response with the `200` status
  - added the optional property `agent-site` to the response with the `200` status
  - added the optional property `agent-status-message` to the response with the `200` status
  - added the optional property `agent-user-scope` to the response with the `200` status
  - added the optional property `auto-answer-enabled` to the response with the `200` status
  - added the optional property `callqueue` to the response with the `200` status
  - added the optional property `callqueue-agent-answer-confirmation-enabled` to the response with the `200` status
  - added the optional property `callqueue-agent-availability-for-dispatch` to the response with the `200` status
  - added the optional property `callqueue-agent-availability-type` to the response with the `200` status
  - added the optional property `callqueue-agent-dispatch-order-ordinal` to the response with the `200` status
  - added the optional property `callqueue-agent-dispatch-queue-priority-ordinal` to the response with the `200` status
  - added the optional property `callqueue-agent-entry-type` to the response with the `200` status
  - added the optional property `callqueue-agent-has-registered-devices` to the response with the `200` status
  - added the optional property `callqueue-agent-max-concurrent-sms-conversations` to the response with the `200` status
  - added the optional property `callqueue-agent-wrap-up-allowance-seconds` to the response with the `200` status
  - added the optional property `domain` to the response with the `200` status
  - added the optional property `last-callqueue-dispatch-datetime` to the response with the `200` status
  - added the optional property `last-modified-datetime` to the response with the `200` status
  - added the optional property `limits-max-active-calls-total` to the response with the `200` status
  - added the optional property `login-username` to the response with the `200` status
  - added the optional property `name-full-name` to the response with the `200` status
  - added the required property `callqueue-agent-id` to the response with the `200` status

---

[Operation](https://skmtc.dev/ns-api/apis/netsapiens-api-v2/docs/domains/:domain/callqueues/:callqueue/agents/post.md) - [API](https://skmtc.dev/ns-api/apis/netsapiens-api-v2.md) - [Page](https://skmtc.dev/ns-api/apis/netsapiens-api-v2/changes/domains/:domain/callqueues/:callqueue/agents/post)