---
title: "Mark Manager Followup As Lost"
method: POST
path: "/manager/conversations/{conversation_id}/mark-followup-lost"
tags: ["manager"]
---

# Mark Manager Followup As Lost

`POST /manager/conversations/{conversation_id}/mark-followup-lost`

Mark a follow-up as lost (manager only).

Sets followup_v2 status to 'lost' with the provided dismissal reason and archives the conversation.

This endpoint is accessible by managers only (org:admin role).

Valid dismissal_reason values:
- "too_expensive"
- "chose_competitor"
- "scope_disagreement"
- "equipment_preference"
- "approval_issue"
- "other"
- "other: <custom text>" (custom reason after "other: ")

Args:
    conversation_id: UUID of the conversation to find the followup
    dismissal_reason: Reason for marking as lost
    organization_id: Organization ID from auth token

Returns:
    Success response with followup_id and dismissal_reason

Raises:
    400: If dismissal_reason is invalid
    404: If followup not found in organization
    500: If database operation fails

## Path parameters

- `conversation_id` string, required

## Request body

- MarkFollowupLostRequest
  - `dismissal_reason` string, required
  - `dismiss_estimates` boolean

## Response `200`

Successful Response

- unknown

## Other responses

- `404` — Not found
- `422` — Validation Error

---

[API](https://skmtc.dev/noso/apis/crucible-backend-api.md) · [All operations](https://skmtc.dev/noso/apis/crucible-backend-api/llms.txt) · [OpenAPI document](https://skmtc.dev/noso/apis/crucible-backend-api/revisions/d1993647e543?raw)