---
title: "Initiate Bridge Call"
method: POST
path: "/voice/initiate-bridge-call"
tags: ["voice"]
---

# Initiate Bridge Call

`POST /voice/initiate-bridge-call`

Initiate a bridge call for web dashboard.

Flow:
1. Call manager's phone number
2. When manager answers, bridge to customer
3. Both talk on real phones

This is ONLY used by the web dashboard. Mobile apps continue to use Voice SDK.

## Request body

- BridgeCallRequest — Request model for initiating bridge call.
  - `conversation_id` string, required — Conversation ID (required)
  - `target_phone` string, required — Customer phone number to call

## Response `200`

Successful Response

- BridgeCallResponse — Response model for bridge call initiation.
  - `call_sid` string, required
  - `status` string, required
  - `manager_phone` string, required
  - `customer_phone` string, required

## Other responses

- `404` — Not found
- `422` — Validation Error

---

[API](https://skmtc.dev/noso/apis/crucible-backend-api.md) · [All operations](https://skmtc.dev/noso/apis/crucible-backend-api/llms.txt) · [OpenAPI document](https://skmtc.dev/noso/apis/crucible-backend-api/revisions/46c87bbc4486?raw)