---
title: "Get Customer Messages"
method: GET
path: "/campaigns/{campaign_id}/customers/{customer_id}/messages"
tags: ["campaigns"]
---

# Get Customer Messages

`GET /campaigns/{campaign_id}/customers/{customer_id}/messages`

## Request

- Base URL: `https://api.noso.so` (the document declares no server; this is the origin it was published from)
- URL: `https://api.noso.so/campaigns/{campaign_id}/customers/{customer_id}/messages`
- Auth: HTTP bearer

Get conversation messages for a campaign customer.

## Path parameters

- `campaign_id` string, required
- `customer_id` string, required

## Response `200`

Successful Response

- CampaignConversationResponse
  - `customer_id` string, required
  - `conversation_id` string, nullable
  - `messages` CampaignMessage[], required
    - `id` string, required
    - `type` string
    - `direction` string
    - `body` string, nullable
    - `created_at` string, required
    - `sender_name` string, nullable
    - `source` string, nullable
    - `send_source` string, nullable
    - `ai_reasoning` string, nullable
    - `call_status` string, nullable
    - `call_duration_seconds` integer, nullable
    - `recording_url` string, nullable
    - `transcription_text` string, nullable
    - `transcription_formatted_content` object[], nullable
    - `st_job_id` integer, nullable
    - `job_type_name` string, nullable
    - `job_status` string, nullable
    - `booking_source` string, nullable
    - `booking_details` string, nullable
    - `event_type` string, nullable
    - `metadata` object, nullable

## Other responses

- `404`: Not found
- `422`: Validation Error

## Changes

- **2026-09-17** `58bf6fb98548`: 1 info
  - added the optional property `messages/items/booking_details` to the response with the `200` status

[Operation history](https://skmtc.dev/noso/apis/crucible-backend-api/changes/campaigns/:campaign_id/customers/:customer_id/messages/get.md)

---

[API](https://skmtc.dev/noso/apis/crucible-backend-api.md) - [All operations](https://skmtc.dev/noso/apis/crucible-backend-api/llms.txt) - [OpenAPI document](https://skmtc.dev/noso/apis/crucible-backend-api/revisions/c714e58b5156?raw)