---
title: "Changes to Create ticket"
method: POST
path: "/v2/ticketing/ticket"
---

# Changes to Create ticket

`POST /v2/ticketing/ticket`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 3 of 9 revisions.

- **2026-07-12** `dec5d4ed264e`: 1 info
- **2025-12-12** `7c00bdd989ee`: 5 warning, 10 info
- **2024-03-04** `8811c70de9a8`: 11 breaking, 5 warning, 41 info

## Changes

- **2026-07-12** `dec5d4ed264e`: 1 info
  - api operation id `create_1` removed and replaced with `create_2`
- **2025-12-12** `7c00bdd989ee`: 5 warning, 10 info
  - added the new `APPOINTMENT` enum value to the `type` response property for the response status `default`
  - added the new `CHANGE_REQUEST` enum value to the `type` response property for the response status `default`
  - added the new `MISCELLANEOUS` enum value to the `type` response property for the response status `default`
  - added the new `PROJECT` enum value to the `type` response property for the response status `default`
  - added the new `SERVICE_REQUEST` enum value to the `type` response property for the response status `default`
  - api operation id `create` removed and replaced with `create_1`
  - added the new optional request property `additionalAssignedTechnicianIds`
  - added the new optional request property `followupTime`
  - added the new `APPOINTMENT` enum value to the request property `type`
  - added the new `CHANGE_REQUEST` enum value to the request property `type`
  - added the new `MISCELLANEOUS` enum value to the request property `type`
  - added the new `PROJECT` enum value to the request property `type`
  - added the new `SERVICE_REQUEST` enum value to the request property `type`
  - added the optional property `additionalAssignedTechnicianIds` to the response with the `default` status
  - added the optional property `followupTime` to the response with the `default` status
- **2024-03-04** `8811c70de9a8`: 11 breaking, 5 warning, 41 info
  - added the new required request property `subject`
  - request body became required
  - the request property `clientId` became required
  - the request property `ticketFormId` became required
  - removed the enum value `CLOSED` of the request property `status`
  - removed the enum value `NEW` of the request property `status`
  - removed the enum value `OPEN` of the request property `status`
  - removed the enum value `PAUSED` of the request property `status`
  - removed the enum value `RESOLVED` of the request property `status`
  - removed the enum value `WAITING` of the request property `status`
  - the response's body type changed from `integer` to `object`, and format from `int32` to no format for status `default`
  - removed the request property `attributeValues`
  - removed the request property `ccList`
  - removed the request property `description/uploads`
  - removed the request property `requestUid`
  - removed the request property `summary`
  - api tag `ticketing` added
  - api tag `management` removed
  - added the new optional request property `attributes`
  - added the new optional request property `cc`
  - the request property `assignedAppUserId` became nullable
  - the request property `description/body` became nullable
  - the request property `description/htmlBody` became nullable
  - the request property `description/timeTracked` became nullable
  - the request property `locationId` became nullable
  - the request property `nodeId` became nullable
  - the request property `parentTicketId` became nullable
  - the request property `priority` became nullable
  - the request property `severity` became nullable
  - the request property `tags` became nullable
  - the request property `tags/items/` became nullable
  - the request property `type` became nullable
  - the request property `description/public` with a default value became required
  - the request property `status` with a default value became required
  - the `priority` request property default value `NONE` was added
  - the `public` request property default value `true` was added
  - the `severity` request property default value `NONE` was added
  - the `status` request property default value `1000` was added
  - added the optional property `assignedAppUserId` to the response with the `default` status
  - added the optional property `attributeValues` to the response with the `default` status
  - …17 more

---

[Operation](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0/docs/v2/ticketing/ticket/post.md) - [API](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0.md) - [Page](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0/changes/v2/ticketing/ticket/post)