---
title: "Changes to Update ticket"
method: PUT
path: "/v2/ticketing/ticket/{ticketId}"
---

# Changes to Update ticket

`PUT /v2/ticketing/ticket/{ticketId}`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 3 of 9 revisions.

- **2026-07-12** `dec5d4ed264e`: 1 info
- **2025-12-12** `7c00bdd989ee`: 5 warning, 10 info
- **2024-03-04** `8811c70de9a8`: 9 breaking, 37 warning, 24 info

## Changes

- **2026-07-12** `dec5d4ed264e`: 1 info
  - api operation id `update_1` removed and replaced with `update_2`
- **2025-12-12** `7c00bdd989ee`: 5 warning, 10 info
  - added the new `APPOINTMENT` enum value to the `type` response property for the response status `default`
  - added the new `CHANGE_REQUEST` enum value to the `type` response property for the response status `default`
  - added the new `MISCELLANEOUS` enum value to the `type` response property for the response status `default`
  - added the new `PROJECT` enum value to the `type` response property for the response status `default`
  - added the new `SERVICE_REQUEST` enum value to the `type` response property for the response status `default`
  - api operation id `update` removed and replaced with `update_1`
  - added the new optional request property `additionalAssignedTechnicianIds`
  - added the new optional request property `followupTime`
  - added the new `APPOINTMENT` enum value to the request property `type`
  - added the new `CHANGE_REQUEST` enum value to the request property `type`
  - added the new `MISCELLANEOUS` enum value to the request property `type`
  - added the new `PROJECT` enum value to the request property `type`
  - added the new `SERVICE_REQUEST` enum value to the request property `type`
  - added the optional property `additionalAssignedTechnicianIds` to the response with the `default` status
  - added the optional property `followupTime` to the response with the `default` status
- **2024-03-04** `8811c70de9a8`: 9 breaking, 37 warning, 24 info
  - added the new required request property `clientId`
  - added the new required request property `requesterUid`
  - added the new required request property `subject`
  - added the new required request property `ticketFormId`
  - added the new required request property `version`
  - request body became required
  - the `priority` response's property type changed from `integer` to `string`, and format from `int32` to no format for status `default`
  - the `severity` response's property type changed from `integer` to `string`, and format from `int32` to no format for status `default`
  - the `status` response's property type changed from `string` to `object` for status `default`
  - removed the request property `comment`
  - removed the request property `ticket`
  - removed the optional property `attributeValues/items/attachmentValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/booleanValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/createTime` from the response with the `default` status
  - removed the optional property `attributeValues/items/datetimeValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/encryptedTextValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/entityValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/entityValues` from the response with the `default` status
  - removed the optional property `attributeValues/items/floatValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/intValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/textValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/updateTime` from the response with the `default` status
  - removed the optional property `attributeValues/items/updatedBy` from the response with the `default` status
  - removed the optional property `attributeValues/items/uuidValue` from the response with the `default` status
  - removed the optional property `attributeValues/items/uuidValues` from the response with the `default` status
  - removed the optional property `attributeValues/items/wysiwygValue` from the response with the `default` status
  - removed the optional property `emailAddressConfigId` from the response with the `default` status
  - removed the optional property `emailId` from the response with the `default` status
  - removed the optional property `notModifiable` from the response with the `default` status
  - removed the optional property `requester` from the response with the `default` status
  - removed the optional property `solved` from the response with the `default` status
  - removed the optional property `sourceConfigUid` from the response with the `default` status
  - removed the optional property `summary` from the response with the `default` status
  - removed the optional property `ticketForm` from the response with the `default` status
  - removed the optional property `ticketRelationsByTicketLeft` from the response with the `default` status
  - removed the optional property `ticketRelationsByTicketRight` from the response with the `default` status
  - added the new `ACTIVITY` enum value to the `source` response property for the response status `default`
  - added the new `CRITICAL` enum value to the `severity` response property for the response status `default`
  - added the new `HIGH` enum value to the `priority` response property for the response status `default`
  - added the new `LOW` enum value to the `priority` response property for the response status `default`
  - …30 more

---

[Operation](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0/docs/v2/ticketing/ticket/:ticketId/put.md) - [API](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0.md) - [Page](https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0/changes/v2/ticketing/ticket/:ticketId/put)