---
title: "Dispute a chargeback"
method: POST
path: "/chargeback/v3/dispute"
tags: ["Chargebacks"]
---

# Dispute a chargeback

`POST /chargeback/v3/dispute`

Flags a chargeback as disputed. You may include additional information if wanted. 

<!-- theme: info -->
> 📘 Note
> 
> By submitting a chargeback dispute via the Nexio API you agree to the following: 
> "I agree that I am not including sensitive information. Sensitive information includes: full credit or debit card numbers, credit or debit card security codes (CVV/CVC), social security numbers, driver's license numbers, health records, and so forth."<br/><br/>Your dispute will be rejected if you include sensitive information.

<!-- theme: warning -->
> ⚠️ Try It
> 
> To use the Try It feature for this endpoint, you must use the credentials for your [Sandbox API user](https://docs.nexiopay.com/docs/sandbox-environments).<br/><br/>Include at least the chargeback ID and a Nexio account username.

<div style="display:none;">

## Request parameters
- chargebackId
- userName
- description
- images
- images.name
- images.data
- isPreview

## Response parameters
- message

</div>

## Request body

- object
  - `chargebackId` string, required — The Nexio chargeback ID to flag as disputed.
  - `userName` string, required — Your Nexio account username.
  - `description` string — A description of the reason the chargeback has been disputed. 800 character limit.
  - `images` object[] — Images to be included in your dispute. Accepted file formats: JPEG, PNG
    - `name` string — A title for the included image.
    - `data` string — The image.
  - `isPreview` boolean — Set to `true` to return a PDF preview of the chargeback dispute in the response.

## Response `200`

Success

- object
  - `message` string — A description of the status of your request.

## Other responses

- `401` — Unauthorized

---

[API](https://skmtc.dev/nexiopay/apis/payments-api-reference.md) · [All operations](https://skmtc.dev/nexiopay/apis/payments-api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/nexiopay/payments-api-reference/revisions/b414b73979e5/schema)