---
title: "View a chargeback"
method: GET
path: "/chargeback/v3/{id}"
tags: ["Chargebacks"]
---

# View a chargeback

`GET /chargeback/v3/{id}`

Returns a single chargeback record.

If you don't know the chargeback ID, use the [View chargebacks](https://docs.nexiopay.com/reference/viewchargebacks) endpoint.

<!-- theme: warning -->
> ⚠️ Try It
> 
> To use the Try It feature for this endpoint, you must use the credentials for your [Sandbox API user](https://docs.nexiopay.com/docs/sandbox-environments).<br/><br/>Include the chargeback ID as a path parameter for the request.

<div style="display:none;">

## Request parameters
- id

## Response parameters
- id
- relatedChargebackId
- merchantId
- reportDate
- sequenceNumber
- cardType
- cardNumber
- amount
- transactionDate
- reasonCode
- description
- referenceNumber
- message
- authCode
- lockBoxBatch
- cardIdentifier
- transactionCode
- transactionId
- transactionRef
- chargebackCycle
- isDisputed
- achId
- achDetailsId
- currencyId
- createdAt
- updatedAt
- disputes
- disputes.id
- disputes.merchantId
- disputes.chargebackId
- disputes.createdAt
- disputes.updatedAt
- processor
- processor.id
- processor.originalId
- processor.processorType
- processor.originalTransactionId
- processor.chargebackId
- transaction
- transaction.chargebackId
- transaction.transactionId
- transaction.orderNumber
- transaction.cardHolder
- transaction.transactionDate
- transaction.amount
- reason
- reason.name
- reason.description

</div>

## Path parameters

- `id` integer, required

## Response `200`

Success

- object — Chargeback record.
  - `id` integer — The Nexio chargeback ID. This is a unique value.
  - `relatedChargebackId` integer — An ID of a related chargeback, if applicable. This value comes from the chargeback department.
  - `merchantId` string — The Nexio merchant ID.
  - `message` string
  - `isDisputed` boolean — Will be `true` if the chargeback has been disputed.
  - `createdAt` string — The date and time the chargeback was created.
  - `updatedAt` string — The date and time the chargeback was last updated.
  - `reportDate` string — The chargeback's report date.
  - `amount` number — The chargeback amount claimed by the customer.
  - `lockBoxBatch` string
  - `chargebackCycle` 0 | 1 | 2 | 3 | 3.1 | 3.2 | 4 | 4.1, float — The chargeback cycle number. For information about what each value means, see the [chargebackCycle](https://docs.nexiopay.com/docs/constant-transaction-values#chargeback-cycle-chargebackcycle) table in Guides.
  - `reasonCode` string — The reason code of the original transaction.
  - `reason` object — Information about the customer's reason for the chargeback.
    - `name` string — The chargeback reason code. Codes may vary by card issuer.
    - `description` string — A description of the reason code.
  - `transactionId` string — The transaction ID of the original transaction.
  - `authCode` string — The authorization code of the original transaction.
  - `referenceNumber` string — The reference number.
  - `sequenceNumber` string — The sequence number of the original transaction.
  - `transactionDate` string — The date and time of the original transaction.
  - `transactionCode` string — The transaction code of the original transaction.
  - `transactionRef` string — The transaction reference number.
  - `currencyId` string — The currency ID.
  - `cardNumber` string — The number for the card used in the original transaction.
  - `cardIdentifier` string — The credit card identifier.
  - `cardType` string — The card type used in the original transaction.
  - `achId` string — The Nexio Deposit Summary ID.
  - `achDetailsId` string — The details for the Nexio Deposit Summary ID.
  - `description` string — A description of the original transaction.
  - `disputes` Schema[] — An array of related disputes — unresolved $ref
  - `processor` object — Processor-specific information. <b>Details will vary by processor. Do NOT code to any information included in this object</b>.
    - `id` integer — A Nexio ID for the processor information associated with this chargeback.
    - `originalId` integer — The original ID, if available.
    - `processorType` integer — The Nexio processor type.
    - `originalTransactionId` integer — The original transaction ID, if available.
    - `chargebackId` integer — The Nexio Chargeback ID.
  - `transaction` object — Information about the original transaction associated with the chargeback.
    - `chargebackId` integer — The processor's chargeback ID.
    - `transactionId` integer — The processor's original transaction ID.
    - `transactionDate` string, date-time — The original transaction date.
    - `orderNumber` string — The order number associated with the original transaction, when available.
    - `amount` number — The original transaction amount.
    - `cardHolder` string — The cardholder's name, when available.

## Other responses

- `401` — Unauthorized. For help with this error and other error codes, see [Common errors](https://docs.nexiopay.com/docs/common-errors) in the Guides area.

---

[API](https://skmtc.dev/nexiopay/apis/payments-api-reference.md) · [All operations](https://skmtc.dev/nexiopay/apis/payments-api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/nexiopay/payments-api-reference/revisions/b414b73979e5/schema)