---
title: "Request Customer Anonymization"
method: POST
path: "/{tenant}/{environment}/{company}/customer/requestAnonymize"
tags: ["customer > GDPR"]
---

# Request Customer Anonymization

`POST /{tenant}/{environment}/{company}/customer/requestAnonymize`

Request anonymization of a customer's personal data for GDPR compliance.

This endpoint supports three different ways to identify the customer for anonymization:

**Option 1: Customer Number Only**
- Send only `customerNo` in the request body
- Use for company-level anonymization when no specific contact needs to be identified
- Example: `{ "customerNo": "C00001" }`

**Option 2: Customer Number with Contact Number**
- Send both `customerNo` and `contactNo` in the request body
- Use for person-level anonymization when the customer is linked to a specific contact
- Example: `{ "customerNo": "C00001", "contactNo": "CT00001" }`

**Option 3: Email Address Only**
- Send only `email` in the request body
- The system will locate the customer using the email address
- Example: `{ "email": "customer@example.com" }`

The anonymization process will:
- Verify if the customer exists in the system
- Check if anonymization is allowed (e.g., no active memberships or pending transactions)
- Create an anonymization request entry for audit purposes
- Return the status and relevant identifiers

**Important Notes:**
- The customer must not have any active memberships or pending transactions
- The anonymization process is irreversible once executed
- A response code will indicate the reason if anonymization is not possible
- When using email, customer records must exist

**Use Cases:**
- GDPR "Right to be Forgotten" requests
- Customer account closure with data removal
- Self-service customer data removal via email
- Compliance with data retention policies

## Path parameters

- `tenant` string, required — Your Entra Tenant ID. [More details.](/paths#1-tenant)
- `environment` string, required — Your Business Central Environment. [More details.](/paths#2-environment)
- `company` string, required — Your Business Central Company. [More details.](/paths#3-company)

## Headers

- `x-np-api-key` string, required
- `x-api-version` string, date — Used for API versioning. [More details.](/apis/versioning)

## Request body

- ServiceGdprAnonymizeCustomerRequest — unresolved $ref

## Response `200`

Response with status 200

- ServiceGdprAnonymizeCustomerResponse — unresolved $ref

---

[API](https://skmtc.dev/navipartner/apis/api-reference.md) · [All operations](https://skmtc.dev/navipartner/apis/api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/navipartner/api-reference/revisions/679ad9860a08/schema)