---
title: "Get Portal Remote Support Status"
method: GET
path: "/configuration/support/portal"
tags: ["Supportability"]
---

# Get Portal Remote Support Status

`GET /configuration/support/portal`

## Request

- Base URL: `https://am1.portal.api.nasuni.com`
- URL: `https://am1.portal.api.nasuni.com/configuration/support/portal`
- Auth: HTTP bearer
- TypeScript: <https://skmtc.dev/nasuni/apis/portal-api/docs/configuration/support/portal/get.ts> (a function with typed inputs; its response is checked against the schema)

## Response `200`

Portal remote support status retrieved successfully

- PortalSupportStatusDto: Status snapshot of portal remote-support access for the caller's account.
  - `enabled` boolean, required
  - `duration_hours` integer, nullable, required
  - `expires_at` string, date-time, nullable, required
  - `support_connected` boolean, required

## Other responses

- `401`: Not authenticated
- `403`: Insufficient permissions
- `422`: Invalid input data
- `500`: Internal server error

---

[API](https://skmtc.dev/nasuni/apis/portal-api.md) - [All operations](https://skmtc.dev/nasuni/apis/portal-api/llms.txt) - [OpenAPI document](https://skmtc.dev/nasuni/apis/portal-api/revisions/2a505bec6d14?raw)