---
title: "GET /api/support/get-support-case"
method: GET
path: "/api/support/get-support-case"
tags: ["Support"]
---

# GET /api/support/get-support-case

`GET /api/support/get-support-case`

## Query parameters

- `caseid` string
- `skipDetails` string

## Response `200`

Success

- GetSupportCaseDetailsResponse
  - `responsevalue` string, nullable
  - `errorcode` string, nullable
  - `errordesc` string, nullable
  - `arrInput` InputError[], nullable
    - `ErrorCode` string, nullable
    - `ErrorMessage` string, nullable
    - `ErrorControl` string, nullable
  - `id` string, nullable
  - `subject` string, nullable
  - `description` string, nullable
  - `serialnumber` string, nullable
  - `lastnotes` string, nullable
  - `status` string, nullable
  - `priority` string, nullable
  - `createddate` string, nullable
  - `lastModifieddate` string, nullable
  - `casenumber` string, nullable
  - `orgid` string, nullable
  - `contactid` string, nullable
  - `productfamily` string, nullable
  - `environment` string, nullable
  - `attachcount` integer
  - `notescount` integer
  - `activitycount` integer
  - `agentname` string, nullable
  - `attachlist` AttachRecord[], nullable
    - `title` string, nullable
    - `attachmenturl` string, nullable
    - `notes` string, nullable
    - `updatedby` string, nullable
    - `ispublic` boolean
    - `createdate` string, nullable
  - `noteslist` CaseNotes[], nullable
    - `isnote` boolean
    - `notes` string, nullable
    - `createddate` string, nullable
    - `createdby` string, nullable
    - `status` string, nullable
  - `KBList` KBItem[], nullable
    - `kbTitle` string, nullable
    - `kbURL` string, nullable
  - `recordtypeid` string, nullable
  - `isCompleteClose` boolean
  - `isPartialClose` boolean
  - `isPremiumCase` string, nullable
  - `operationStatus` string, nullable
  - `msgCode` string, nullable
  - `msgId` string, nullable
  - `msgDesc` string, nullable

---

[API](https://skmtc.dev/mysonicwall/apis/restapi-core-v1.md) · [All operations](https://skmtc.dev/mysonicwall/apis/restapi-core-v1/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/mysonicwall/restapi-core-v1/revisions/ddffed195eba/schema)