---
title: "Create Support Ticket"
method: POST
path: "/v1/support-tickets"
tags: ["support-tickets", "product-api"]
---

# Create Support Ticket

`POST /v1/support-tickets`

## Request

- Base URL: `https://api.myarchivist.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.myarchivist.ai/v1/support-tickets`
- Auth: HTTP bearer

Submit a support ticket (product surface, no admin gating).

Writes into the same `Ticket` table the web app's `/api/tickets` route
already uses (see archivist-prisma's schema) instead of standing up a
parallel ticket system, and sends the same kind of confirmation email
support relies on to notice new tickets.

## Headers

- `x-api-key` string, nullable

## Request body

- SupportTicketCreate
  - `subject` string, required
  - `message` string, required
  - `campaign_id` string, nullable
  - `platform` string, nullable
  - `app_version` string, nullable

## Response `201`

Successful Response

- SupportTicketRead
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, nullable
  - `id` string, required
  - `subject` string, required
  - `status` string
  - `campaign_id` string, nullable

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/myarchivist/apis/archivist-public-api.md) · [All operations](https://skmtc.dev/myarchivist/apis/archivist-public-api/llms.txt) · [OpenAPI document](https://skmtc.dev/myarchivist/apis/archivist-public-api/revisions/3ea6ca7efc56?raw)