---
title: "Challenge chargebacks"
method: POST
path: "/orders/{order_id}/files"
tags: ["Payments"]
---

# Challenge chargebacks

`POST /orders/{order_id}/files`

MultiSafepay can challenge [chargebacks](https://docs.multisafepay.com/docs/chargebacks/) on your behalf. To do so, we need documented proof of the order. 

Use this request to upload relevant files.

## Path parameters

- `order_id` string, required

## Request body

- object
  - `type` string, required — The case type. The value is always `chargeback`.
  - `base64` string, required — The base64 encoded file. The original file type must be PDF, JPG, or PNG.
  - `description` string, required — A description of or comments on the file.
  - `name` string, required — The filename of the file.

## Response `200`

Request successful

- object
  - `success` Success — unresolved $ref
  - `data` object — Empty

## Other responses

- `404` — Error

---

[API](https://skmtc.dev/multisafepay/apis/multisafepay-banking-order-api.md) · [All operations](https://skmtc.dev/multisafepay/apis/multisafepay-banking-order-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/multisafepay/multisafepay-banking-order-api/revisions/ce9612e4a307/schema)