---
title: "Unsuspend Company"
method: POST
path: "/api/marketing/reputation/unsuspend"
tags: ["Marketing"]
---

# Unsuspend Company

`POST /api/marketing/reputation/unsuspend`

Manually unsuspend a company. Resets the legacy cumulative counters.

Gated on `admin`: this lifts a deliverability block that protects a SHARED
SES account — one tenant mailing a dirty list can get sending throttled for
every company on the platform. Until now the only barrier was the
`modulo.marketing` module gate, so any user who could open the Marketing tab
could clear their own company's suspension from the "Reativar" button.
Company-level management action, so `admin`, not `system_admin`.

NOTE this does NOT reset the bounce rate. Rates come from a rolling 30-day
window over Z_MarketingBounceLog (_REPUTATION_WINDOW_SQL); zeroing the
columns no longer moves them. If the real rate is still above the threshold,
the next permanent bounce re-suspends. See unsuspend_company() in
app/db/marketing.py — the remedy is to clean the list and let the window
roll, not to press this again.

## Headers

- `x-api-token` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/multigest/apis/multigest-protected-api.md) · [All operations](https://skmtc.dev/multigest/apis/multigest-protected-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/multigest/multigest-protected-api/revisions/4b44eb76b3ee/schema)