---
title: "Update ticket (admin)"
method: PUT
path: "/api/admin/tickets/{ticket_id}"
tags: ["Tickets - Admin"]
---

# Update ticket (admin)

`PUT /api/admin/tickets/{ticket_id}`

Update ticket status, priority, internal priority, assignment, or category.

assigned_to and internal_priority accept an explicit null to CLEAR the field
(unassign / revert to the user's priority) — absent means "don't touch"
(discriminated via Pydantic v2 model_fields_set).

## Path parameters

- `ticket_id` integer, required

## Headers

- `x-api-token` string, nullable

## Request body

- TicketUpdate
  - `status` string, nullable
  - `priority` string, nullable
  - `assigned_to` integer, nullable
  - `category` string, nullable
  - `internal_priority` string, nullable
  - `hold_reason` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/multigest/apis/multigest-protected-api.md) · [All operations](https://skmtc.dev/multigest/apis/multigest-protected-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/multigest/multigest-protected-api/revisions/4b44eb76b3ee/schema)