---
title: "List Customer Communications"
method: GET
path: "/api/v1/customers/{customer_id}/communications"
tags: ["customers"]
---

# List Customer Communications

`GET /api/v1/customers/{customer_id}/communications`

Everything exchanged with this customer, newest first: real emails across the
connected inboxes plus Minro-sent drafts (agent and manual sends over any
transport). Gmail-synced mail and SES inbound come from gmail_messages; ESP and
push sends only exist as sent drafts, so an ESP-only workspace would show an
empty history without them.

## Path parameters

- `customer_id` string, uuid, required

## Headers

- `authorization` string, nullable — Bearer <token>

## Response `200`

Successful Response

- EnvelopeListCommunicationItem
  - `data` CommunicationItem[], required
    - `id` string, uuid, required
    - `direction` string, required
    - `from_email` string, nullable, required
    - `from_name` string, nullable, required
    - `to_emails` string[], nullable, required
    - `inbox` string, nullable, required
    - `subject` string, nullable, required
    - `body_plain` string, nullable, required
    - `snippet` string, nullable, required
    - `sentiment` string, nullable, required
    - `summary` string, nullable, required
    - `is_bug_report` boolean, required
    - `message_ts` string, date-time, nullable, required
    - `channel` string, nullable
    - `opened` boolean, nullable
    - `first_opened_at` string, date-time, nullable
    - `reply_received` boolean, nullable
    - `reply_at` string, date-time, nullable
    - `returned` boolean, nullable
    - `returned_at` string, date-time, nullable
    - `unsubscribed` boolean, nullable
    - `unsubscribed_at` string, date-time, nullable
    - `undelivered` boolean, nullable
    - `undelivered_reason` string, nullable
  - `meta` Meta
    - `request_id` string
    - `timestamp` string, date-time
    - `total` integer, nullable
    - `truncated` boolean, nullable
    - `reply_total` integer, nullable
    - `metric_total` integer, nullable
    - `people_total` integer, nullable

## Other responses

- `422` — Validation Error

## Changes

- **2026-09-04** `6be81c2b5273` — 5 info
  - added the optional property `meta/metric_total` to the response with the `200` status
  - added the optional property `meta/people_total` to the response with the `200` status
  - added the optional property `meta/reply_total` to the response with the `200` status
  - the `meta` response's property default value changed from `{"request_id":"","timestamp":"2026-09-03T19:42:04.697120"}` to `{"request_id":"","timestamp":"2026-09-04T03:53:05.348646"}` for the status `200`
  - …1 more
- **2026-09-03** `dd130eae1c32` — 2 info
  - the `meta` response's property default value changed from `{"request_id":"","timestamp":"2026-09-03T04:12:49.531787"}` to `{"request_id":"","timestamp":"2026-09-03T19:42:04.697120"}` for the status `200`
  - the `timestamp` response's property default value changed from `2026-09-03T04:12:49.531787` to `2026-09-03T19:42:04.697120` for the status `200`
- **2026-09-03** `1ced22f7f72c` — 2 info
  - the `meta` response's property default value changed from `{"request_id":"","timestamp":"2026-09-02T16:58:28.431377"}` to `{"request_id":"","timestamp":"2026-09-03T04:12:49.531787"}` for the status `200`
  - the `timestamp` response's property default value changed from `2026-09-02T16:58:28.431377` to `2026-09-03T04:12:49.531787` for the status `200`
- …earlier changes not shown

[Full history](https://skmtc.dev/minro/apis/minro-cs-platform/changes/api/v1/customers/:customer_id/communications/get.md)

---

[API](https://skmtc.dev/minro/apis/minro-cs-platform.md) · [All operations](https://skmtc.dev/minro/apis/minro-cs-platform/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/minro/minro-cs-platform/revisions/6be81c2b5273/schema)