---
title: "List Apple Messages for Business routing rules"
method: GET
path: "/v1/amb/routing-rules"
tags: ["amb-routing-rules"]
---

# List Apple Messages for Business routing rules

`GET /v1/amb/routing-rules`

## Request

- Base URL: `https://us1.platform.bird.com`
- URL: `https://us1.platform.bird.com/v1/amb/routing-rules`
- Auth: one of:
  - HTTP bearer
  - API key in cookie `bird_session`

Returns the workspace's Apple Messages for Business routing rules, highest precedence first. Rules run when a conversation is created, when a closed conversation reopens, and when a customer writes to a resolved conversation, matching its group and intent to a queue. A message without a group or intent routes on the conversation's stored values. Later messages while the conversation is open in the inbox retain its queue.

## Query parameters

- `business_account_id` string

## Headers

- `X-Workspace-Id` string
- `X-Organization-Id` string

## Response `200`

The workspace's routing rules, optionally filtered by business.

- AMBRoutingRuleList
  - `data` AMBRoutingRule[], required: The workspace's routing rules, optionally filtered by business, highest precedence first and ties broken by `id`. Rules are evaluated within their business in this order. The set is returned in full; this list is not paginated.
    - `created_at` string, date-time, required
    - `updated_at` string, date-time, required
    - `id` string, required
    - `business_account_id` string, required
    - `match_kind` 'intent' | 'group' | 'both', required: What a routing rule matches against the entry point that started the conversation. - `intent` matches on the entry point's intent alone: `match_intent_id` is set and `match_group_id` is null. - `group` matches on the entry point's group alone: `match_group_id` is set and `match_intent_id` is null. - `both` matches only when the entry point carries the given intent and the given group together, so `match_intent_id` and `match_group_id` are both set. There are two match fields rather than one because `both` needs to carry an intent and a group at once.
    - `match_intent_id` string, nullable: The entry point intent this rule matches, as sent in Apple's `intentID`. Set when `match_kind` is `intent` or `both`, null when it is `group`.
    - `match_group_id` string, nullable: The entry point group this rule matches, as sent in Apple's `groupID`. Set when `match_kind` is `group` or `both`, null when it is `intent`.
    - `queue` string, required: The queue a matching conversation is filed into. A queue is a label your console filters by rather than a resource you create ahead of time, so any value routes.
    - `precedence` integer, required: Evaluation order among this business's rules. The highest-precedence rule a conversation matches wins; rules tied on precedence are evaluated by their `id`.
    - `is_default` boolean, required: Whether this rule catches a conversation that matches nothing else. A business has at most one. A conversation created or reopened while none exists routes to an empty queue, which the console lists as unrouted.

## Other responses

- `400`: Bad request
- `401`: Authentication required
- `403`: Insufficient permissions
- `404`: Resource not found
- `422`: The request has invalid field values, violates a business rule, or carries a query parameter the endpoint does not declare. Field validation errors use `type: validation_error` and include the affected fields in `details`. Business-rule errors identify the failed rule in `type`.
- `429`: Rate limit exceeded
- `500`: Internal server error

---

[API](https://skmtc.dev/messagebird/apis/bird-api.md) · [All operations](https://skmtc.dev/messagebird/apis/bird-api/llms.txt) · [OpenAPI document](https://skmtc.dev/messagebird/apis/bird-api/revisions/3e2a50466454?raw)