---
title: "Update a communication"
method: PATCH
path: "/crm/communications/{id}"
tags: ["CRM Communications"]
---

# Update a communication

`PATCH /crm/communications/{id}`

## Request

- Base URL: `https://developer.meetergo.com` (the document declares no server; this is the origin it was published from)
- URL: `https://developer.meetergo.com/crm/communications/{id}`
- Auth: one of:
  - HTTP bearer
  - HTTP bearer
  - API key in header `x-meetergo-api-user-id`

## Path parameters

- `id` string, required

## Request body

- UpdateCrmCommunicationDto
  - `type` 'call' | 'email' | 'sms' | 'whatsapp'
  - `direction` 'inbound' | 'outbound'
  - `subject` string: Subject line (for emails)
  - `body` string: Body/notes about the communication
  - `durationSeconds` number: Duration in seconds (for calls)
  - `outcome` 'connected' | 'voicemail' | 'no_answer' | 'busy': Outcome (for calls)
  - `occurredAt` string: When the communication occurred

## Response `200`

- CrmCommunicationDto
  - `id` string, required
  - `type` 'call' | 'email' | 'sms' | 'whatsapp', required
  - `direction` 'inbound' | 'outbound', required
  - `subject` string
  - `body` string
  - `durationSeconds` number
  - `outcome` 'connected' | 'voicemail' | 'no_answer' | 'busy'
  - `externalId` string
  - `dealId` string
  - `contactId` string
  - `crmCompanyId` string
  - `loggedById` string
  - `loggedByName` string
  - `occurredAt` string, date-time
  - `createdAt` string, date-time, required
  - `updatedAt` string, date-time, required

## Other responses

- `400`: The request did not validate. `message` lists the constraints that failed.
- `401`: Missing, malformed, or expired credentials.
- `403`: Authenticated, but not allowed: the plan does not include this feature, or the token is scoped away from it.
- `404`: No such resource in your account. Resources belonging to another account are reported the same way.
- `429`: Rate limited. Back off and retry.

---

[API](https://skmtc.dev/meetergo/apis/meetergo-platform-api.md) · [All operations](https://skmtc.dev/meetergo/apis/meetergo-platform-api/llms.txt) · [OpenAPI document](https://skmtc.dev/meetergo/apis/meetergo-platform-api/revisions/b5d66cd8be67?raw)