---
title: "Medallia (@medallia)"
description: "Experience management software company."
account: "medallia"
---

# Medallia

Experience management software company.

## APIs

6 public APIs with a stored document.
Each links to its markdown overview; the same address with
`/llms.txt` in place of `.md` lists its operations.
Changes across these APIs: https://skmtc.dev/medallia/feed.md

- [Users API](https://skmtc.dev/medallia/apis/users-api.md): User accounts and roles: list, create, update and bulk export users, plus data access in Medallia
- [Roles API](https://skmtc.dev/medallia/apis/roles-api.md): Roles: audit Medallia Experience Cloud roles, their features and permissions
- [Conversations API](https://skmtc.dev/medallia/apis/conversations-api.md): Messaging: send and receive SMS, WhatsApp and Messenger conversations with customers and employees
- [Speech API](https://skmtc.dev/medallia/apis/speech-api.md): Voice: transcribe audio recordings and run text analytics on the results
- [Query API](https://skmtc.dev/medallia/apis/query-api.md): Feedback analytics: query raw and aggregated experience data from Medallia
- [Import API](https://skmtc.dev/medallia/apis/import-api.md): Experience data: import records into Medallia and track feed file results