---
title: "Start Dial"
method: POST
path: "/api/v1/dial/{project_id}/contacts/{contact_id}"
tags: ["dial"]
---

# Start Dial

`POST /api/v1/dial/{project_id}/contacts/{contact_id}`

## Path parameters

- `contact_id` string, uuid, required

## Headers

- `Idempotency-Key` string, nullable

## Request body

- StartDialRequest
  - `transfer_destination_id` string, uuid, nullable
  - `transfer_destination_override` string, nullable

## Response `200`

Successful Response

- DialCallResponse — API response — inherits DialCall, hides the internal `events_log`.
  - `id` string, uuid, required
  - `workspace_id` string, uuid, required
  - `project_id` string, uuid, required
  - `saved_contact_id` string, uuid, nullable, required
  - `started_by` string, uuid, required
  - `campaign_id` string, uuid, nullable, required
  - `retell_call_id` string, nullable, required
  - `to_number` string, required
  - `transfer_destination` string, nullable, required
  - `status` string, required
  - `outcome` string, nullable, required
  - `disconnect_reason` string, nullable, required
  - `transcript` string, nullable, required
  - `recording_url` string, nullable, required
  - `started_at` string, date-time, nullable, required
  - `ended_at` string, date-time, nullable, required
  - `duration_seconds` integer, nullable, required
  - `last_event_type` string, nullable, required
  - `contact_outcome` string, nullable, required
  - `interest_topics` string[], nullable, required
  - `interest_unclear` boolean, required
  - `callback_window` string, nullable, required
  - `notes_for_rep` string, nullable, required
  - `requested_dnc` boolean, required
  - `disclosure_acknowledged` boolean, required
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required
  - `saved_contact_name` string, nullable

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/maia-analytics/apis/maia-api.md) · [All operations](https://skmtc.dev/maia-analytics/apis/maia-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/maia-analytics/maia-api/revisions/0382310d5ade/schema)