--- title: "Get a list of referrals" method: POST path: "/referrals/inbound" tags: ["referrals"] --- # Get a list of referrals `POST /referrals/inbound` ## Request - Base URL: `https://api.lumahealth.io/api/v2` - URL: `https://api.lumahealth.io/api/v2/referrals/inbound` - Auth: HTTP bearer - TypeScript: (a function with typed inputs; its response is checked against the schema) ## Request body - object - `page` integer - `limit` integer: How many items to fetch per page - `dateFrom` string, date: If this is missing, it will take the value of dateTo. - `dateTo` string, date: If this field is missing, the default date is today. - `search` string - `filterFacility` string[]: Filter out the facilities by their ids. - `filterAppointment` string[] - `filterReferringProvider` string[]: Default filter is `any`. If list of referring provider ids are given, resulting response will remove those providers. - `statuses` string[] ## Response `200` Returns a list of referrals after applying the filters - object - `referrals` object[], required - `patient` PatientResponse: A Patient represents an individual receiving care through a Luma Health customer's practice. It stores demographic and contact information, communication preferences and history, EHR sync identifiers, billing balances, and engagement stats used to power scheduling, messaging, and referral workflows. - `_id` string: Luma's internal ID of an object. - `user` string: The ID of the root account user. - `deleted` 0 | 1: Flag for logical deletion where 1 means deleted. - `createdBy` string: The ID of the user who created this object. - `updatedBy` string: The ID of the user who updated this object. - `createdAt` string, date-time: The date/time when this object was created. - `updatedAt` string, date-time: The date/time when this object was updated. - `culture` 'cn' | 'hk': culture - `birthSex` 'M' | 'F' | 'UNK': birthSex - `race` 'american-indian-or-alaska-native' | 'asian' | 'black-or-african-american' | 'native-hawaiian-or-other-pacific-islander' | 'white' | 'other-race': race - `ethnicityGroup` 'hispanic-or-latino' | 'not-hispanic-or-latino': ethnicityGroup - `suffix` 'II' | 'III' | 'IV' | 'Jr.' | 'Sr.': suffix - `previousAddress` string: previousAddress - `stats` object - `counters` object - `messagesSentToPatient` number: stats.counters.messagesSentToPatient - `confirmedAppointments` number: stats.counters.confirmedAppointments - `cancelledAppointments` number: stats.counters.cancelledAppointments - `offersSent` number: stats.counters.offersSent - `offersAccepted` number: stats.counters.offersAccepted - `appointmentOffersReplied` number: stats.counters.appointmentOffersReplied - `average` object - `appointmentOfferReplyTime` number: stats.average.appointmentOfferReplyTime - `metadata` object - `lastAppointmentAt` string, date-time: stats.metadata.lastAppointmentAt - `oldestAppointment` string, date-time: stats.oldestAppointment - `lastProcessedAt` string, date-time: lastProcessedAt - `source` 'widget' | 'integrator' | 'ui' | 'referring-provider' | 'hub': source - `widget` 'lumabot': widget - `mergedInto` string: ID of Patient - `subscribers` object[]: subscribers - `subscribed` boolean: subscribed - `user` string: ID of User - `_id` string: _id - `outboundContact` object[]: outboundContact - `provider` 'mandrill' | 'twilio' | 'nexmo' | 'sendgrid' | 'plivo' | 'bandwidth' | 'ringcentral' | 'awsses' | 'interfax': provider - `channel` 'sms' | 'voice' | 'fax' | 'email' | 'whatsapp': channel - `value` string: value - `active` boolean: active - `_id` string: _id - `primaryCareProvider` string: ID of Provider - `recommendations` object - `reminderTime` number: recommendations.reminderTime - `balance` number: balance - `balanceUpdatedAt` string, date-time: balanceUpdatedAt - `searchIds` string[]: searchIds - `randomName` boolean: randomName - `testPatient` boolean: testPatient - `name` string: name - `normalizedName` string: normalizedName - `firstname` string: firstname - `lastname` string: lastname - `middlename` string: middlename - `displayPhone` string: displayPhone - `displayStatus` 'active' | 'pending' | 'suspended': displayStatus - `email` string: email - `safeId` string: safeId - `type` 'doctor' | 'staff' | 'patient' | 'guest': type - `roles` string[]: roles - `rolesByUser` RolesByUser: Object containing 2 keys, referringProvider and renderingProvider. The value for each key is an array. The content of the array should be the root account ids under the same organization, where this user has the role with the same name of the key. - `referringProvider` string[]: List of root account IDs under an organization where the user has the role referringProvider - `renderingProvider` string[]: List of root account IDs under an organization where the user has the role renderingProvider - `organization` string: ID of Organization - `contact` object[]: contact - `type` 'inapp' | 'sms' | 'voice' | 'email' | 'fax' | 'whatsapp': type - `value` string: value - `active` boolean: active - `archived` boolean: archived - `archivedReason` 'none' | 'unreachable' | 'do-not-contact': archivedReason - `archivedMessage` string: ID of Message - `doNotContact` boolean: doNotContact - `doNotContactMessage` string: ID of Message - `groups` unknown[]: groups - unknown - `stripeCustomerId` string: stripeCustomerId - `stripeSubscriptionId` string: stripeSubscriptionId - `salesforceId` string: salesforceId - `lastLogin` string, date-time: lastLogin - `active` number: active - `master` boolean: master - `language` 'ar' | 'bn' | 'cn' | 'de' | 'en' | 'es' | 'fa' | 'fl' | 'fr' | 'gr' | 'gu' | 'hi' | 'ht' | 'hy' | 'it' | 'ja' | 'km' | 'ko' | 'mr' | 'my' | 'pa' | 'pl' | 'pt' | 'ru' | 'so' | 'th' | 'ti' | 'ur' | 'vi' | 'zh-t' | 'zh': Language - `setting` string: ID of Setting - `settings` SettingProperty - `session` object - `logoutTimeout` number: settings.session.logoutTimeout - `welcome` object - `currentStep` number: settings.welcome.currentStep - `termsAgreementDate` string, date-time: settings.welcome.termsAgreementDate - `telehealth` object - `enabled` boolean: settings.telehealth.enabled - `sessionReminderMinutes` number: settings.telehealth.sessionReminderMinutes - `sessionFinalReminderMinutes` number: settings.telehealth.sessionFinalReminderMinutes - `maximumNoShowMinutes` number: settings.telehealth.maximumNoShowMinutes - `vendor` 'twilio' | 'zoom': settings.telehealth.vendor - `vendors` object - `zoom` object - … - `showTimer` boolean: settings.telehealth.showTimer - `requireProviderLogin` boolean: settings.telehealth.requireProviderLogin - `telehealthGroup` object - `createDefaultGroup` object - … - `addProviderToDefaultGroup` object - … - `labs` object - `enabled` boolean: settings.labs.enabled - `lumabot` object - `enabled` boolean: settings.lumabot.enabled - `includePoweredByLuma` boolean: settings.lumabot.includePoweredByLuma - `placement` string: settings.lumabot.placement - `name` string: settings.lumabot.name - `header` string: settings.lumabot.header - `prompt` string: settings.lumabot.prompt - `avatar` string: ID of FileUpload - `agentic` object - `enabled` boolean: settings.lumabot.agentic.enabled - `theme` object - `palette` object - … - `communication` object - `defaultChatVisibility` 'public' | 'internal': settings.communication.defaultChatVisibility - `defaultChatCommunicationSecurity` object - `level` 'secure' | 'insecure': settings.communication.defaultChatCommunicationSecurity.level - `acknowledgedBy` string: ID of User - `acknowledgedAt` string, date-time: settings.communication.defaultChatCommunicationSecurity.acknowledgedAt - `useFacilityPhoneAsFromNumber` boolean: settings.communication.useFacilityPhoneAsFromNumber - `useFacilityAlternativePhoneAsFromNumber` boolean: settings.communication.useFacilityAlternativePhoneAsFromNumber - `useFacilityNumberFallback` object - `enabled` boolean: settings.communication.useFacilityNumberFallback.enabled - `phone` string: settings.communication.useFacilityNumberFallback.phone - `unsubscribedMessages` unknown[]: settings.communication.unsubscribedMessages - unknown - `blockedContacts` unknown[]: settings.communication.blockedContacts - unknown - `limitedContacts` unknown[]: settings.communication.limitedContacts - unknown - `expirePatientData` object - `enabled` boolean: settings.communication.expirePatientData.enabled - `maxAgeInDays` number: settings.communication.expirePatientData.maxAgeInDays - `urlReplacers` object[]: settings.communication.urlReplacers - `find` string: find - `replace` string: replace - `_id` string: _id - `disableAutomaticLinkShortening` boolean: settings.communication.disableAutomaticLinkShortening - `filterPatientMessageHistory` unknown[]: settings.communication.filterPatientMessageHistory - unknown - `staffDisabledChannels` string[]: settings.communication.staffDisabledChannels - `reopenChatsForUnclassifiedReplies` boolean: settings.communication.reopenChatsForUnclassifiedReplies - `minLengthToReopenChat` number: settings.communication.minLengthToReopenChat - `minLengthToReopenChatPerTemplate` unknown - `reopenChatsWithStatusUnassigned` boolean: settings.communication.reopenChatsWithStatusUnassigned - `sendAfterHoursMessageForInboundChats` boolean: settings.communication.sendAfterHoursMessageForInboundChats - `broadcastSkipPatientLookup` boolean: settings.communication.broadcastSkipPatientLookup - `officeHoursPerDay` object[]: settings.communication.officeHoursPerDay - `weekDay` number: weekDay - `beginAt` number: beginAt - `endAt` number: endAt - `_id` string: _id - `customHolidays` object: settings.communication.customHolidays - `dates` object[]: settings.communication.customHolidays.dates - … - `officeHours` object - `beginAt` number: settings.communication.officeHours.beginAt - `endAt` number: settings.communication.officeHours.endAt - `numberMasking` object - `enabled` boolean: settings.communication.numberMasking.enabled - `emailMasking` object - `enabled` boolean: settings.communication.emailMasking.enabled - `fromName` string: settings.communication.emailMasking.fromName - `fromEmail` string: settings.communication.emailMasking.fromEmail - `contactVerification` object - `enabled` boolean: settings.communication.contactVerification.enabled - `patientInitiatedTexting` object - `enabled` boolean: settings.communication.patientInitiatedTexting.enabled - `lookupCallerId` boolean: settings.communication.patientInitiatedTexting.lookupCallerId - `useRandomNumbersAsGeneratedName` boolean: settings.communication.patientInitiatedTexting.useRandomNumbersAsGeneratedName - `searchByToAndFrom` boolean: settings.communication.searchByToAndFrom - `systemMessagesExpiration` object - `enabled` boolean: settings.communication.systemMessagesExpiration.enabled - `value` number: settings.communication.systemMessagesExpiration.value - `unit` 'years' | 'months' | 'weeks' | 'days' | 'hours': settings.communication.systemMessagesExpiration.unit - `inboundMessageReplies` object - `length` number: settings.communication.inboundMessageReplies.length - `keys` unknown[]: settings.communication.inboundMessageReplies.keys - … - `outboundMessages` object - `allowRetries` boolean: settings.communication.outboundMessages.allowRetries - `skipSmsToLandline` boolean: settings.communication.outboundMessages.skipSmsToLandline - `allowSmsOverLongCode` object - … - `multiChannelRetries` object - … - `filterChatsByGroupsFacilities` boolean: settings.communication.filterChatsByGroupsFacilities - `suppressMessagesByProvisioning` boolean: settings.communication.suppressMessagesByProvisioning - `sortMessagesBy` 'unreadMessages' | 'priorityUpdatedAt': settings.communication.sortMessagesBy - `chatAssignmentOnHubSend` 'reassign' | 'keepAssignee': settings.communication.chatAssignmentOnHubSend - `chatAssignmentOnProfileSend` 'reassign' | 'keepAssignee': settings.communication.chatAssignmentOnProfileSend - `useFixedNumber` object - `enabled` boolean: settings.communication.useFixedNumber.enabled - `vendor` 'twilio' | 'bandwidth': settings.communication.useFixedNumber.vendor - `number` string: settings.communication.useFixedNumber.number - `allowAutoReplacement` boolean: settings.communication.useFixedNumber.allowAutoReplacement - `numbers` object[]: settings.communication.useFixedNumber.numbers - … - `enableInboundCallForwardingToFacilityPhone` boolean: settings.communication.enableInboundCallForwardingToFacilityPhone - `enableInboundCallForwardingToFacilityAlternativePhone` boolean: settings.communication.enableInboundCallForwardingToFacilityAlternativePhone - `useExistentLumaContactOnBroadcastsWithEmptyValues` boolean: settings.communication.useExistentLumaContactOnBroadcastsWithEmptyValues - `broadcast` object - `patientsBatchLimit` object - … - `rolesToBeNotifiedOnRequiredAction` object - … - `messagesOverrides` object - … - `uploadMapper` object - … - `statusChangesNotifications` object - … - `ignoreInactiveContactsToSendMessage` object - `enabled` boolean: settings.communication.ignoreInactiveContactsToSendMessage.enabled - `timezone` string: settings.timezone - `useTimezoneFrom` 'user' | 'facility': settings.useTimezoneFrom - `localization` 'en-US' | 'pt-BR': settings.localization - `scheduler` object - `enabled` boolean: settings.scheduler.enabled - `alwaysHideToolbar` boolean: settings.scheduler.alwaysHideToolbar - `zipcodeMaxDistance` number: settings.scheduler.zipcodeMaxDistance - `daysAheadToShowAvailability` number: settings.scheduler.daysAheadToShowAvailability - `hoursAheadToShowAvailability` number: settings.scheduler.hoursAheadToShowAvailability - `maxDaysToShow` number: settings.scheduler.maxDaysToShow - `skipResettingAvailabilities` boolean: settings.scheduler.skipResettingAvailabilities - `skipTwoFactorAuthentication` boolean: settings.scheduler.skipTwoFactorAuthentication - `skipHeatMap` boolean: settings.scheduler.skipHeatMap - `requireForm` boolean: settings.scheduler.requireForm - `confirmationQrcode` object - `enabled` boolean: settings.scheduler.confirmationQrcode.enabled - `value` string: settings.scheduler.confirmationQrcode.value - `providerAvailabilityFilter` object[]: settings.scheduler.providerAvailabilityFilter - `dayOfMonth` number: dayOfMonth - `dayOfWeek` number: dayOfWeek - `startTime` string, date-time: startTime - `endTime` string, date-time: endTime - `_id` string: _id - `availabilityBlocks` object[]: settings.scheduler.availabilityBlocks - `dayOfWeek` number: dayOfWeek - `startTime` number: startTime - `endTime` number: endTime - `_id` string: _id - `maxAvailablitiesToRender` number: settings.scheduler.maxAvailablitiesToRender - `patientAddress` object - `required` boolean: settings.scheduler.patientAddress.required - `visible` boolean: settings.scheduler.patientAddress.visible - `patientEmailAddress` object - `required` boolean: settings.scheduler.patientEmailAddress.required - `reschedulerRespectsSchedulerRules` boolean: settings.scheduler.reschedulerRespectsSchedulerRules - `createPatientOnLookupFailure` boolean: settings.scheduler.createPatientOnLookupFailure - `minimumIntervalRequiredForBooking` number: settings.scheduler.minimumIntervalRequiredForBooking - `forceAppointmentTypeDuration` boolean: settings.scheduler.forceAppointmentTypeDuration - `ignoreDurationOnAvailabilityLookup` boolean: settings.scheduler.ignoreDurationOnAvailabilityLookup - `useAppointmentDurationOnAvailabilityCoalescing` boolean: settings.scheduler.useAppointmentDurationOnAvailabilityCoalescing - `botResponses` object - `enabled` boolean: settings.scheduler.botResponses.enabled - `showChatOnCompletion` boolean: settings.scheduler.showChatOnCompletion - `preQualificationFormTemplate` string: ID of PatientFormTemplate - `allowMultiLinkedAppointments` boolean: settings.scheduler.allowMultiLinkedAppointments - `hideProviderDetails` boolean: settings.scheduler.hideProviderDetails - `queryRealtimeAvailaiblitiesFromIntegration` boolean: settings.scheduler.queryRealtimeAvailaiblitiesFromIntegration - `sampleAvailabilityQuery` boolean: settings.scheduler.sampleAvailabilityQuery - `embeddedWidgetHtml` string: settings.scheduler.embeddedWidgetHtml - `useDependentProviderOnAnchorAvailability` boolean: settings.scheduler.useDependentProviderOnAnchorAvailability - `singleUseSchedulerLink` object - `enabled` boolean: settings.scheduler.singleUseSchedulerLink.enabled - `onlyNotifyStaffOnAnchorApptBooking` boolean: settings.scheduler.onlyNotifyStaffOnAnchorApptBooking - `minimumDaysFromLastAppointment` object - `enabled` boolean: settings.scheduler.minimumDaysFromLastAppointment.enabled - `amount` number: settings.scheduler.minimumDaysFromLastAppointment.amount - `status` string[]: settings.scheduler.minimumDaysFromLastAppointment.status - `outboundReferral` object - `enabled` boolean: settings.outboundReferral.enabled - `attempts` number: settings.outboundReferral.attempts - `interval` number: settings.outboundReferral.interval - `sendReferralFax` boolean: settings.outboundReferral.sendReferralFax - `sendReferralFaxCoversheet` boolean: settings.outboundReferral.sendReferralFaxCoversheet - `botResponses` object - `enabled` boolean: settings.outboundReferral.botResponses.enabled - `displayVisitReasonDropdown` boolean: settings.outboundReferral.displayVisitReasonDropdown - `referral` object - `enabled` boolean: settings.referral.enabled - `attempts` number: settings.referral.attempts - `useOutreachExperience` object - `enabled` boolean: settings.referral.useOutreachExperience.enabled - `interval` number: settings.referral.interval - `schedulableWindow` object - `earliest` number: settings.referral.schedulableWindow.earliest - `latest` number: settings.referral.schedulableWindow.latest - `sendReferralFax` boolean: settings.referral.sendReferralFax - `sendReferralFaxCoversheet` boolean: settings.referral.sendReferralFaxCoversheet - `sendReferralFaxStatus` object - `scheduled` boolean: settings.referral.sendReferralFaxStatus.scheduled - `cancelled` boolean: settings.referral.sendReferralFaxStatus.cancelled - `incomplete` boolean: settings.referral.sendReferralFaxStatus.incomplete - `sendReferralEmail` boolean: settings.referral.sendReferralEmail - `requireFullMatchForAutoSchedule` boolean: settings.referral.requireFullMatchForAutoSchedule - `requireSpecificMatchForAutoSchedule` boolean: settings.referral.requireSpecificMatchForAutoSchedule - `skipAutoSchedule` boolean: settings.referral.skipAutoSchedule - `requireMaxHoursApartFromAppointmentForAutoSchedule` number: settings.referral.requireMaxHoursApartFromAppointmentForAutoSchedule - `includeInternalMessagingInFollowupFax` boolean: settings.referral.includeInternalMessagingInFollowupFax - `formLink` string: settings.referral.formLink - `botResponses` object - `enabled` boolean: settings.referral.botResponses.enabled - `recommendations` object - `timingPreferences` object - … - `markReferralsIncompleteAfterLastOutreachInHours` number: settings.referral.markReferralsIncompleteAfterLastOutreachInHours - `useFacilityAlternativeNumber` boolean: settings.referral.useFacilityAlternativeNumber - `suppressExpiration` object - `enabled` boolean: settings.referral.suppressExpiration.enabled - `reminder` object - `multipleRemindersPerDay` 'onlySendEarliest' | 'multipleRemindersPerDay': settings.reminder.multipleRemindersPerDay - `onlySendEarliestForApptTypesWithRemindersEnabled` boolean: settings.reminder.onlySendEarliestForApptTypesWithRemindersEnabled - `multipleRemindersPerDayShouldOnlyConsiderResourcesWithRemindersEnabledInSquiggly` boolean: settings.reminder.multipleRemindersPerDayShouldOnlyConsiderResourcesWithRemindersEnabledInSquiggly - `multipleRemindersPerDayRepliesOverride` 'disabled' | 'allowed' | 'confirmationOnly' | 'none': settings.reminder.multipleRemindersPerDayRepliesOverride - `schedule` unknown[]: settings.reminder.schedule - unknown - `enabled` boolean: settings.reminder.enabled - `onConfirmation` 'skipFurtherReminders' | 'keepLastReminder': settings.reminder.onConfirmation - `repliesForLastReminder` 'allowed' | 'confirmationOnly' | 'none': settings.reminder.repliesForLastReminder - `replies` 'allowed' | 'confirmationOnly' | 'none': settings.reminder.replies - `enabledChannels` string[]: settings.reminder.enabledChannels - `treatCancellationsAsNoShows` number: settings.reminder.treatCancellationsAsNoShows - `offerToJoinWaitlistOnCancellation` 'disabled' | 'from-reminder' | 'from-integrator' | 'from-both': settings.reminder.offerToJoinWaitlistOnCancellation - `schedulableWindow` object - `earliest` number: settings.reminder.schedulableWindow.earliest - `latest` number: settings.reminder.schedulableWindow.latest - `allowSelfSchedule` boolean: settings.reminder.allowSelfSchedule - `allowSelfReschedule` boolean: settings.reminder.allowSelfReschedule - `allowSelfRescheduleAvailabilityFilter` string[]: settings.reminder.allowSelfRescheduleAvailabilityFilter - `allowSelfRescheduleExpiry` number: settings.reminder.allowSelfRescheduleExpiry - `rescheduleSundayToSaturday` boolean: settings.reminder.rescheduleSundayToSaturday - `forceVoiceCallsForSmsNonResponders` boolean: settings.reminder.forceVoiceCallsForSmsNonResponders - `cancelOrConfirmAllAppointmentsInDay` boolean: settings.reminder.cancelOrConfirmAllAppointmentsInDay - `cancelOrConfirmAppointmentsInDayOnlyIfTypeVisible` boolean: settings.reminder.cancelOrConfirmAppointmentsInDayOnlyIfTypeVisible - `shouldRespectCancelOrConfirmAllAppointmentsInDay` boolean: settings.reminder.shouldRespectCancelOrConfirmAllAppointmentsInDay - `allowConfirmAfterCancel` boolean: settings.reminder.allowConfirmAfterCancel - `allowCancelAfterConfirm` boolean: settings.reminder.allowCancelAfterConfirm - `allowCancelAfterAppointmentStart` boolean: settings.reminder.allowCancelAfterAppointmentStart - `strictConfirmCancelTextHandling` boolean: settings.reminder.strictConfirmCancelTextHandling - `skipRedundantConfirmCancel` boolean: settings.reminder.skipRedundantConfirmCancel - `disableCatchupReminders` boolean: settings.reminder.disableCatchupReminders - `botResponses` object - `enabled` boolean: settings.reminder.botResponses.enabled - `forceMessageTime` object - `enabled` boolean: settings.reminder.forceMessageTime.enabled - `until` string: settings.reminder.forceMessageTime.until - `sendReminderOnHolidays` object - `enabled` boolean: settings.reminder.sendReminderOnHolidays.enabled - `cancellation` object - `enabled` boolean: settings.cancellation.enabled - `expiration` number: settings.cancellation.expiration - `processAppointmentTypes` boolean: settings.cancellation.processAppointmentTypes - `requireFrontOfficeAcceptance` boolean: settings.cancellation.requireFrontOfficeAcceptance - `shadowAppointment` object - `enabled` boolean: settings.cancellation.shadowAppointment.enabled - `allowDoubleBooks` boolean: settings.cancellation.allowDoubleBooks - `skipAvailabilityCreateFromCancellationStatusSources` unknown[]: settings.cancellation.skipAvailabilityCreateFromCancellationStatusSources - unknown - `maxDaysAheadsToProcessCancellation` number: settings.cancellation.maxDaysAheadsToProcessCancellation - `minMinutesAheadsToProcessCancellation` number: settings.cancellation.minMinutesAheadsToProcessCancellation - `minMinutesAheadsToProcessCancellationProviderOverridePolicy` 'min' | 'max': settings.cancellation.minMinutesAheadsToProcessCancellationProviderOverridePolicy - `spotsDiscovery` object - `enabled` boolean: settings.cancellation.spotsDiscovery.enabled - `maxSpots` number: settings.cancellation.spotsDiscovery.maxSpots - `hoursAhead` number: settings.cancellation.spotsDiscovery.hoursAhead - `includeWhitespace` boolean: settings.cancellation.spotsDiscovery.includeWhitespace - `autoAddToWaitlist` object - `enabled` boolean: settings.cancellation.autoAddToWaitlist.enabled - `daysAhead` number: settings.cancellation.autoAddToWaitlist.daysAhead - `maxDaysAhead` number: settings.cancellation.autoAddToWaitlist.maxDaysAhead - `minDaysFromLastAcceptedOfferToJoinWaitlist` number: settings.cancellation.autoAddToWaitlist.minDaysFromLastAcceptedOfferToJoinWaitlist - `waitlistOfferFlexibility` 'strict' | 'facility-match' | 'provider-match' | 'any': settings.cancellation.waitlistOfferFlexibility - `waitlistOfferSortOrder` 'longest-waiting' | 'most-recent-added': settings.cancellation.waitlistOfferSortOrder - `waitlistLocationOfferLeadTimeOverrides` object[]: settings.cancellation.waitlistLocationOfferLeadTimeOverrides - `facilityId` unknown - `minimumLeadTimeDays` number: settings.cancellation.waitlistLocationOfferLeadTimeOverrides[].minimumLeadTimeDays - `sendYouveBeenAddedMessage` boolean: settings.cancellation.sendYouveBeenAddedMessage - `skipOfferBasedOnLastSentOffer` boolean: settings.cancellation.skipOfferBasedOnLastSentOffer - `maxOffersPerWaitlist` number: settings.cancellation.maxOffersPerWaitlist - `protocol` 'serial' | 'parallel': settings.cancellation.protocol - `offerToJoinDuration` number: settings.cancellation.offerToJoinDuration - `autoCreateWaitlists` boolean: settings.cancellation.autoCreateWaitlists - `delayOffers` object - `enabled` boolean: settings.cancellation.delayOffers.enabled - `until` string: settings.cancellation.delayOffers.until - `delayOn` 'weekdays' | 'all-days': settings.cancellation.delayOffers.delayOn - `weekdaysDelay` object - … - `weekendsDelay` object - … - `disableOnWeekends` boolean: settings.cancellation.disableOnWeekends - `cancelFutureAppointment` boolean: settings.cancellation.cancelFutureAppointment - `requireFutureAppointment` boolean: settings.cancellation.requireFutureAppointment - `botResponses` object - `enabled` boolean: settings.cancellation.botResponses.enabled - `appointment` object - `duration` number: settings.appointment.duration - `recommendations` object - `timingPreferences` object - … - `validateUpdatedAtTimestamp` boolean: settings.appointment.validateUpdatedAtTimestamp - `feedback` object - `multipleRemindersPerDay` 'onlySendEarliest' | 'multipleRemindersPerDay': settings.feedback.multipleRemindersPerDay - `enabled` boolean: settings.feedback.enabled - `promoter` object - `type` 'facebook' | 'yelp' | 'patientfusion' | 'betterdoctor' | 'zocdoc' | 'google' | 'generic' | 'healthgrades' | 'ratemds': settings.feedback.promoter.type - `url` string: settings.feedback.promoter.url - `promoterUrls` object[]: settings.feedback.promoterUrls - `type` 'facebook' | 'yelp' | 'patientfusion' | 'betterdoctor' | 'zocdoc' | 'google' | 'generic' | 'healthgrades' | 'ratemds': type - `url` string: url - `enabled` boolean: enabled - `_id` string: _id - `detractor` object - `type` 'google' | 'luma': settings.feedback.detractor.type - `url` string: settings.feedback.detractor.url - `detractorUrls` object[]: settings.feedback.detractorUrls - `type` 'google' | 'surveymonkey' | 'luma': type - `url` string: url - `enabled` boolean: enabled - `_id` string: _id - `schedule` number: settings.feedback.schedule - `interval` object - `enabled` boolean: settings.feedback.interval.enabled - `value` number: settings.feedback.interval.value - `limit` object - `enabled` boolean: settings.feedback.limit.enabled - `value` number: settings.feedback.limit.value - `allowFeedbackForPastAppointments` boolean: settings.feedback.allowFeedbackForPastAppointments - `forceMessageTime` object - `enabled` boolean: settings.feedback.forceMessageTime.enabled - `until` string: settings.feedback.forceMessageTime.until - `botResponses` object - `enabled` boolean: settings.feedback.botResponses.enabled - `recommendations` object - `timingPreferences` object - … - `forceSkipBlackoutRules` boolean: settings.feedback.forceSkipBlackoutRules - `followup` object - `enabled` boolean: settings.followup.enabled - `recommendations` object - `timingPreferences` object - … - `sendMessageForceTimeUsingTimezone` boolean: settings.followup.sendMessageForceTimeUsingTimezone - `ignoreCustomActionOperationsModelsFields` object - `operations` unknown[]: settings.followup.ignoreCustomActionOperationsModelsFields.operations - … - `models` unknown[]: settings.followup.ignoreCustomActionOperationsModelsFields.models - … - `fields` string[]: settings.followup.ignoreCustomActionOperationsModelsFields.fields - `sendImmediatelyWithPastSendAt` boolean: settings.followup.sendImmediatelyWithPastSendAt - `triggerCustomActionForDeletion` boolean: Determines if database deletions should trigger custom actions - `integrator` object - `requireLock` boolean: settings.integrator.requireLock - `lockExpiryInMinutes` number: settings.integrator.lockExpiryInMinutes - `syncWindow` object - `earliest` number: settings.integrator.syncWindow.earliest - `latest` number: settings.integrator.syncWindow.latest - `days` number: settings.integrator.syncWindow.days - `currentWeekSyncPastDataInDays` number: settings.integrator.syncWindow.currentWeekSyncPastDataInDays - `writeDataToIntegrator` object - `createAppointments` boolean: settings.integrator.writeDataToIntegrator.createAppointments - `createAppointmentsMaxRetries` number: settings.integrator.writeDataToIntegrator.createAppointmentsMaxRetries - `updateAvailabilityExternalIdOnCreateAppointmentSuccess` boolean: settings.integrator.writeDataToIntegrator.updateAvailabilityExternalIdOnCreateAppointmentSuccess - `updateStatus` boolean: settings.integrator.writeDataToIntegrator.updateStatus - `updatePatientDemographics` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographics - `updatePatientDemographicsName` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographicsName - `updatePatientDemographicsDateOfBirth` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographicsDateOfBirth - `flushPatientMessageHistory` boolean: settings.integrator.writeDataToIntegrator.flushPatientMessageHistory - `flushPatientMessageHistoryDelay` number: settings.integrator.writeDataToIntegrator.flushPatientMessageHistoryDelay - `flushPatientMessageHistoryDayOfWeek` number: settings.integrator.writeDataToIntegrator.flushPatientMessageHistoryDayOfWeek - `updateAppointmentNotesWithTelehealthLink` boolean: settings.integrator.writeDataToIntegrator.updateAppointmentNotesWithTelehealthLink - `updateAppointmentWithReminderSentStatus` boolean: settings.integrator.writeDataToIntegrator.updateAppointmentWithReminderSentStatus - `createOutboundHl7MessageOn` string[]: settings.integrator.writeDataToIntegrator.createOutboundHl7MessageOn - `createPatient` boolean: settings.integrator.writeDataToIntegrator.createPatient - `cacheDeletedAppointments` boolean: settings.integrator.writeDataToIntegrator.cacheDeletedAppointments - `frequency` number: settings.integrator.frequency - `enforceProviderDeltaCheck` boolean: settings.integrator.enforceProviderDeltaCheck - `enforceAppointmentDeltaCheck` boolean: settings.integrator.enforceAppointmentDeltaCheck - `syncProcedures` boolean: settings.integrator.syncProcedures - `syncDiagnoses` boolean: settings.integrator.syncDiagnoses - `syncReferrals` boolean: settings.integrator.syncReferrals - `syncRecalls` boolean: settings.integrator.syncRecalls - `syncInsurances` boolean: settings.integrator.syncInsurances - `syncOrders` boolean: settings.integrator.syncOrders - `verifySlotIsOpenBeforeAppointmentCreation` boolean: settings.integrator.verifySlotIsOpenBeforeAppointmentCreation - `verifyWhitespaceIsOpenBeforeAppointmentCreation` boolean: settings.integrator.verifyWhitespaceIsOpenBeforeAppointmentCreation - `requireValueAndTypeMatchOnDemographicsUpdate` boolean: settings.integrator.requireValueAndTypeMatchOnDemographicsUpdate - `skipGetProvider` boolean: settings.integrator.skipGetProvider - `syncAppointmentExternalRawSource` boolean: settings.integrator.syncAppointmentExternalRawSource - `syncProviderUpdates` object - `enabled` boolean: settings.integrator.syncProviderUpdates.enabled - `syncPatientExternalRawSource` boolean: settings.integrator.syncPatientExternalRawSource - `syncAdditionalDemographicFields` boolean: settings.integrator.syncAdditionalDemographicFields - `externalCustomResourceOverrides` object[]: settings.integrator.externalCustomResourceOverrides - `resource` 'provider' | 'appointment-type' | 'facility': resource - `override` string[]: override - `_id` string: _id - `syncNewResourcesAs` object - `hiddenAfterDays` number: settings.integrator.syncNewResourcesAs.hiddenAfterDays - `hiddenResources` string[]: settings.integrator.syncNewResourcesAs.hiddenResources - `disabledAfterDays` number: settings.integrator.syncNewResourcesAs.disabledAfterDays - `disabledResources` string[]: settings.integrator.syncNewResourcesAs.disabledResources - `historicDataLoader` object - `daysToLoad` number: settings.integrator.historicDataLoader.daysToLoad - `daysPerLoad` number: settings.integrator.historicDataLoader.daysPerLoad - `disableDedupeIncomingPatientData` boolean: settings.integrator.disableDedupeIncomingPatientData - `disablePatientsGetByExternalTypeAndComponents` boolean: settings.integrator.disablePatientsGetByExternalTypeAndComponents - `sftpConfirmationRangeInHours` number: settings.integrator.sftpConfirmationRangeInHours - `syncReferralsDisableExpiryForMissingReferrals` boolean: settings.integrator.syncReferralsDisableExpiryForMissingReferrals - `uploadReferralsPerformCompleteDeltaCheck` boolean: settings.integrator.uploadReferralsPerformCompleteDeltaCheck - `syncAppointmentsInParallel` boolean: settings.integrator.syncAppointmentsInParallel - `updateReferralsWithExternalRawSource` boolean: settings.integrator.updateReferralsWithExternalRawSource - `patients` object - `maxTokenAge` number: settings.patients.maxTokenAge - `loginLookupInIntegrator` boolean: settings.patients.loginLookupInIntegrator - `loginRequireActiveContactMatch` boolean: settings.patients.loginRequireActiveContactMatch - `requireCaptcha` boolean: settings.patients.requireCaptcha - `useAtlasSearch` boolean: settings.patients.useAtlasSearch - `appointmentManagement` object - `enabled` boolean: settings.patients.appointmentManagement.enabled - `reporting` object - `eventTracking` object - `enabled` boolean: settings.reporting.eventTracking.enabled - `trackingModel` 'patient' | 'user' | 'user-and-patient': settings.reporting.eventTracking.trackingModel - `vendors` string[]: settings.reporting.eventTracking.vendors - `useUserTimezoneInReports` boolean: settings.reporting.useUserTimezoneInReports - `waitingRoom` object - `enabled` boolean: settings.waitingRoom.enabled - `settingsToOverrideFrom` object - `facilities` unknown[]: settings.settingsToOverrideFrom.facilities - unknown - `providers` unknown[]: settings.settingsToOverrideFrom.providers - unknown - `appointmentTypes` unknown[]: settings.settingsToOverrideFrom.appointmentTypes - unknown - `users` unknown[]: settings.settingsToOverrideFrom.users - unknown - `billing` object - `vendors` object - `paypal` object - … - `instamed` object - … - `salucro` object - … - `contactNumber` string: settings.billing.contactNumber - `contactEmail` string, email: settings.billing.contactEmail - `patientForms` object - `filterPatientFormsByFacility` boolean: settings.patientForms.filterPatientFormsByFacility - `preventRefillingCompletedForms` boolean: settings.patientForms.preventRefillingCompletedForms - `allowPerQuestionTwoFactorSkip` boolean: settings.patientForms.allowPerQuestionTwoFactorSkip - `showMessageOnFormEnd` boolean: settings.patientForms.showMessageOnFormEnd - `sendDirectMessageForCcdaForms` object - `enabled` boolean: settings.patientForms.sendDirectMessageForCcdaForms.enabled - `vendor` 'datamotion': settings.patientForms.sendDirectMessageForCcdaForms.vendor - `minutesAheadsToLookForAppointments` number: settings.patientForms.sendDirectMessageForCcdaForms.minutesAheadsToLookForAppointments - `directMessagingEmail` string: settings.patientForms.sendDirectMessageForCcdaForms.directMessagingEmail - `allowWidgetUserToUploadFile` boolean: settings.patientForms.allowWidgetUserToUploadFile - `hideProgressBarOnFormsWithJump` boolean: settings.patientForms.hideProgressBarOnFormsWithJump - `insuranceFormTemplate` string: ID of PatientFormTemplate - `insurance` object - `verification` object - `enabled` boolean: settings.insurance.verification.enabled - `hoursAheadToVerifyInsurance` number: settings.insurance.verification.hoursAheadToVerifyInsurance - `branding` object - `themes` object[] - `enabled` boolean: settings.branding.themes[i].enabled - `scope` string, required: settings.branding.themes[i].scope - `estimate` object - `updateFileUploadPatient` boolean: Determines if the file upload document linked to an estimate document must be updated with the patient ID and the estimate ID. - `address` string: address - `city` string: city - `state` string: state - `country` string: country - `postcode` string: postcode - `gender` 'male' | 'female' | 'unknown' | 'nonbinary': gender - `allowedIps` string[]: allowedIps - `avatar` string: ID of FileUpload - `publicKey` string: publicKey - `directMessagingEmail` string: directMessagingEmail - `demoConfiguration` object - `type` 'default' - `website` string: website - `salesforceData` SalesforceData: Salesforce internal meta data for this account. - `customerSuccessManager` object - `name` string - `email` string - `phone` string - `provisioning` string[] - `respectProvisioning` boolean, required - `lifeline` 'trial' | 'converted' | 'active' | 'churn' - `mrr` number - `arr` number - `renewalDate` string, date-time - `providers` number - `specialty` string - `referralTrialLimit` number - `recordType` string - `domesticAccessRequired` boolean - `goLiveAt` string, date-time - `fullyImplementedAt` string, date-time - `contractSignedAt` string, date-time - `contractLength` number - `healthStatus` 'green' | 'yellow' | 'red' | 'poor fit' | 'Healthy' | 'Neutral' | 'Churn Risk' | 'Advocate' - `boardSegment` 'Reseller' | 'Strategic' | 'Majors' | 'Core' | 'Sub 20' | 'Unknown' - `onboardingState` 'Customer Success Introduction' | 'Kickoff' | 'Integration' | 'Discovery Call' | 'Customization' | 'Testing' | 'Staff Training' | 'Ready To Launch' | 'Go-Live' | 'Fully Implemented' - `accountLifeline` 'Unassigned' | 'Assigned' | 'Sales Accepted' | 'Working' | 'Sales Qualified' | 'Open Opportunity' | 'Nurture' | 'Disqualified' | 'Trial' | 'Converted' | 'Active' | 'Churned' | 'Partnered' | 'Trial Ended (No Conversion)' - `externalId` ExternalId - `source` 'gcalendar' | 'successehs' | 'drchrono' | 'dentrix' | 'webpt' | 'theraoffice' | 'mi7' | 'practicefusion' | 'advancedmd' | 'acomrapidpm' | 'kareo' | 'nextech' | 'mwtherapy' | 'clinicient' | 'carecloud' | 'eclinicalmobile' | 'duxware' | 'labretriever' | 'optimispt' | 'referral' | 'recall' | 'allscriptspm' | 'lytec' | 'brightree' | 'fullslate' | 'nuemd' | 'centricityps' | 'officeally' | 'greenwayintergy' | 'compulink' | 'adspm' | 'dsnpm' | 'lumamock' | 'medicalmastermind' | 'meditouch' | 'healthnautica' | 'ezemrx' | 'hl7' | 'amazingcharts' | 'greenwayprimesuite' | 'raintree' | 'athenahealth' | 'revflow' | 'eclinicalworks10e' | 'hl7pickup' | 'mindbody' | 'eclinicalworkssql' | 'nextgen' | 'practiceperfect' | 'avimark' | 'clinix' | 'keymedical' | 'mdoffice' | 'webedoctor' | 'emapm' | 'medinformatix' | 'imsgo' | 'emds' | 'allscriptsunity' | 'medevolve' | 'caretracker' | 'clearpractice' | 'valant' | 'micromd' | 'systemedx' | 'medicalmaster' | 'athenamdp' | 'gmed' | 'roche' | 'onetouch' | 'somnoware' | 'managementplus' | 'lumacare' | 'nextechfhir' | 'curemd' | 'epic' | 'phoenixortho' | 'ezderm' | 'ggastromobile' | 'epicconfirmationpickup' | 'cerner' | 'allmeds' | 'oncoemrfilepickup' | 'imedicware' | 'modmedfhir' | 'clinux' | 'acuityscheduling' | 'medstreaming' | 'isalus' | 'meditechexpanse' | 'openemr' | 'genericfhir' | 'nextechpracticeplus' | 'sms' | 'voice' | 'email' | 'none': externalId.source - `value` string: externalId.value - `secondaryExternalId` ExternalId - `source` 'gcalendar' | 'successehs' | 'drchrono' | 'dentrix' | 'webpt' | 'theraoffice' | 'mi7' | 'practicefusion' | 'advancedmd' | 'acomrapidpm' | 'kareo' | 'nextech' | 'mwtherapy' | 'clinicient' | 'carecloud' | 'eclinicalmobile' | 'duxware' | 'labretriever' | 'optimispt' | 'referral' | 'recall' | 'allscriptspm' | 'lytec' | 'brightree' | 'fullslate' | 'nuemd' | 'centricityps' | 'officeally' | 'greenwayintergy' | 'compulink' | 'adspm' | 'dsnpm' | 'lumamock' | 'medicalmastermind' | 'meditouch' | 'healthnautica' | 'ezemrx' | 'hl7' | 'amazingcharts' | 'greenwayprimesuite' | 'raintree' | 'athenahealth' | 'revflow' | 'eclinicalworks10e' | 'hl7pickup' | 'mindbody' | 'eclinicalworkssql' | 'nextgen' | 'practiceperfect' | 'avimark' | 'clinix' | 'keymedical' | 'mdoffice' | 'webedoctor' | 'emapm' | 'medinformatix' | 'imsgo' | 'emds' | 'allscriptsunity' | 'medevolve' | 'caretracker' | 'clearpractice' | 'valant' | 'micromd' | 'systemedx' | 'medicalmaster' | 'athenamdp' | 'gmed' | 'roche' | 'onetouch' | 'somnoware' | 'managementplus' | 'lumacare' | 'nextechfhir' | 'curemd' | 'epic' | 'phoenixortho' | 'ezderm' | 'ggastromobile' | 'epicconfirmationpickup' | 'cerner' | 'allmeds' | 'oncoemrfilepickup' | 'imedicware' | 'modmedfhir' | 'clinux' | 'acuityscheduling' | 'medstreaming' | 'isalus' | 'meditechexpanse' | 'openemr' | 'genericfhir' | 'nextechpracticeplus' | 'sms' | 'voice' | 'email' | 'none': externalId.source - `value` string: externalId.value - `dateOfBirth` object - `year` number: dateOfBirth.year - `month` number: dateOfBirth.month - `day` number: dateOfBirth.day - `twoFactorAuthSecret` object - `enabled` boolean: twoFactorAuthSecret.enabled - `__v` number: __v - `__t` string: __t - `facility` FacilityResponse: Represents a physical facility or location belonging to a healthcare organization, including its name, alternative and phonetic names, address, phone, alternative phone, and fax numbers normalized to international format, plus visibility and integration settings. Facilities provide the location context for scheduling appointments and routing patient communications, and can be linked to external systems such as an EHR. - `_id` string: Luma's internal ID of an object. - `user` string: The ID of the root account user. - `deleted` 0 | 1: Flag for logical deletion where 1 means deleted. - `createdBy` string: The ID of the user who created this object. - `updatedBy` string: The ID of the user who updated this object. - `createdAt` string, date-time: The date/time when this object was created. - `updatedAt` string, date-time: The date/time when this object was updated. - `settings` SettingProperty - `session` object - `logoutTimeout` number: settings.session.logoutTimeout - `welcome` object - `currentStep` number: settings.welcome.currentStep - `termsAgreementDate` string, date-time: settings.welcome.termsAgreementDate - `telehealth` object - `enabled` boolean: settings.telehealth.enabled - `sessionReminderMinutes` number: settings.telehealth.sessionReminderMinutes - `sessionFinalReminderMinutes` number: settings.telehealth.sessionFinalReminderMinutes - `maximumNoShowMinutes` number: settings.telehealth.maximumNoShowMinutes - `vendor` 'twilio' | 'zoom': settings.telehealth.vendor - `vendors` object - `zoom` object - … - `showTimer` boolean: settings.telehealth.showTimer - `requireProviderLogin` boolean: settings.telehealth.requireProviderLogin - `telehealthGroup` object - `createDefaultGroup` object - … - `addProviderToDefaultGroup` object - … - `labs` object - `enabled` boolean: settings.labs.enabled - `lumabot` object - `enabled` boolean: settings.lumabot.enabled - `includePoweredByLuma` boolean: settings.lumabot.includePoweredByLuma - `placement` string: settings.lumabot.placement - `name` string: settings.lumabot.name - `header` string: settings.lumabot.header - `prompt` string: settings.lumabot.prompt - `avatar` string: ID of FileUpload - `agentic` object - `enabled` boolean: settings.lumabot.agentic.enabled - `theme` object - `palette` object - … - `communication` object - `defaultChatVisibility` 'public' | 'internal': settings.communication.defaultChatVisibility - `defaultChatCommunicationSecurity` object - `level` 'secure' | 'insecure': settings.communication.defaultChatCommunicationSecurity.level - `acknowledgedBy` string: ID of User - `acknowledgedAt` string, date-time: settings.communication.defaultChatCommunicationSecurity.acknowledgedAt - `useFacilityPhoneAsFromNumber` boolean: settings.communication.useFacilityPhoneAsFromNumber - `useFacilityAlternativePhoneAsFromNumber` boolean: settings.communication.useFacilityAlternativePhoneAsFromNumber - `useFacilityNumberFallback` object - `enabled` boolean: settings.communication.useFacilityNumberFallback.enabled - `phone` string: settings.communication.useFacilityNumberFallback.phone - `unsubscribedMessages` unknown[]: settings.communication.unsubscribedMessages - unknown - `blockedContacts` unknown[]: settings.communication.blockedContacts - unknown - `limitedContacts` unknown[]: settings.communication.limitedContacts - unknown - `expirePatientData` object - `enabled` boolean: settings.communication.expirePatientData.enabled - `maxAgeInDays` number: settings.communication.expirePatientData.maxAgeInDays - `urlReplacers` object[]: settings.communication.urlReplacers - `find` string: find - `replace` string: replace - `_id` string: _id - `disableAutomaticLinkShortening` boolean: settings.communication.disableAutomaticLinkShortening - `filterPatientMessageHistory` unknown[]: settings.communication.filterPatientMessageHistory - unknown - `staffDisabledChannels` string[]: settings.communication.staffDisabledChannels - `reopenChatsForUnclassifiedReplies` boolean: settings.communication.reopenChatsForUnclassifiedReplies - `minLengthToReopenChat` number: settings.communication.minLengthToReopenChat - `minLengthToReopenChatPerTemplate` unknown - `reopenChatsWithStatusUnassigned` boolean: settings.communication.reopenChatsWithStatusUnassigned - `sendAfterHoursMessageForInboundChats` boolean: settings.communication.sendAfterHoursMessageForInboundChats - `broadcastSkipPatientLookup` boolean: settings.communication.broadcastSkipPatientLookup - `officeHoursPerDay` object[]: settings.communication.officeHoursPerDay - `weekDay` number: weekDay - `beginAt` number: beginAt - `endAt` number: endAt - `_id` string: _id - `customHolidays` object: settings.communication.customHolidays - `dates` object[]: settings.communication.customHolidays.dates - … - `officeHours` object - `beginAt` number: settings.communication.officeHours.beginAt - `endAt` number: settings.communication.officeHours.endAt - `numberMasking` object - `enabled` boolean: settings.communication.numberMasking.enabled - `emailMasking` object - `enabled` boolean: settings.communication.emailMasking.enabled - `fromName` string: settings.communication.emailMasking.fromName - `fromEmail` string: settings.communication.emailMasking.fromEmail - `contactVerification` object - `enabled` boolean: settings.communication.contactVerification.enabled - `patientInitiatedTexting` object - `enabled` boolean: settings.communication.patientInitiatedTexting.enabled - `lookupCallerId` boolean: settings.communication.patientInitiatedTexting.lookupCallerId - `useRandomNumbersAsGeneratedName` boolean: settings.communication.patientInitiatedTexting.useRandomNumbersAsGeneratedName - `searchByToAndFrom` boolean: settings.communication.searchByToAndFrom - `systemMessagesExpiration` object - `enabled` boolean: settings.communication.systemMessagesExpiration.enabled - `value` number: settings.communication.systemMessagesExpiration.value - `unit` 'years' | 'months' | 'weeks' | 'days' | 'hours': settings.communication.systemMessagesExpiration.unit - `inboundMessageReplies` object - `length` number: settings.communication.inboundMessageReplies.length - `keys` unknown[]: settings.communication.inboundMessageReplies.keys - … - `outboundMessages` object - `allowRetries` boolean: settings.communication.outboundMessages.allowRetries - `skipSmsToLandline` boolean: settings.communication.outboundMessages.skipSmsToLandline - `allowSmsOverLongCode` object - … - `multiChannelRetries` object - … - `filterChatsByGroupsFacilities` boolean: settings.communication.filterChatsByGroupsFacilities - `suppressMessagesByProvisioning` boolean: settings.communication.suppressMessagesByProvisioning - `sortMessagesBy` 'unreadMessages' | 'priorityUpdatedAt': settings.communication.sortMessagesBy - `chatAssignmentOnHubSend` 'reassign' | 'keepAssignee': settings.communication.chatAssignmentOnHubSend - `chatAssignmentOnProfileSend` 'reassign' | 'keepAssignee': settings.communication.chatAssignmentOnProfileSend - `useFixedNumber` object - `enabled` boolean: settings.communication.useFixedNumber.enabled - `vendor` 'twilio' | 'bandwidth': settings.communication.useFixedNumber.vendor - `number` string: settings.communication.useFixedNumber.number - `allowAutoReplacement` boolean: settings.communication.useFixedNumber.allowAutoReplacement - `numbers` object[]: settings.communication.useFixedNumber.numbers - … - `enableInboundCallForwardingToFacilityPhone` boolean: settings.communication.enableInboundCallForwardingToFacilityPhone - `enableInboundCallForwardingToFacilityAlternativePhone` boolean: settings.communication.enableInboundCallForwardingToFacilityAlternativePhone - `useExistentLumaContactOnBroadcastsWithEmptyValues` boolean: settings.communication.useExistentLumaContactOnBroadcastsWithEmptyValues - `broadcast` object - `patientsBatchLimit` object - … - `rolesToBeNotifiedOnRequiredAction` object - … - `messagesOverrides` object - … - `uploadMapper` object - … - `statusChangesNotifications` object - … - `ignoreInactiveContactsToSendMessage` object - `enabled` boolean: settings.communication.ignoreInactiveContactsToSendMessage.enabled - `timezone` string: settings.timezone - `useTimezoneFrom` 'user' | 'facility': settings.useTimezoneFrom - `localization` 'en-US' | 'pt-BR': settings.localization - `scheduler` object - `enabled` boolean: settings.scheduler.enabled - `alwaysHideToolbar` boolean: settings.scheduler.alwaysHideToolbar - `zipcodeMaxDistance` number: settings.scheduler.zipcodeMaxDistance - `daysAheadToShowAvailability` number: settings.scheduler.daysAheadToShowAvailability - `hoursAheadToShowAvailability` number: settings.scheduler.hoursAheadToShowAvailability - `maxDaysToShow` number: settings.scheduler.maxDaysToShow - `skipResettingAvailabilities` boolean: settings.scheduler.skipResettingAvailabilities - `skipTwoFactorAuthentication` boolean: settings.scheduler.skipTwoFactorAuthentication - `skipHeatMap` boolean: settings.scheduler.skipHeatMap - `requireForm` boolean: settings.scheduler.requireForm - `confirmationQrcode` object - `enabled` boolean: settings.scheduler.confirmationQrcode.enabled - `value` string: settings.scheduler.confirmationQrcode.value - `providerAvailabilityFilter` object[]: settings.scheduler.providerAvailabilityFilter - `dayOfMonth` number: dayOfMonth - `dayOfWeek` number: dayOfWeek - `startTime` string, date-time: startTime - `endTime` string, date-time: endTime - `_id` string: _id - `availabilityBlocks` object[]: settings.scheduler.availabilityBlocks - `dayOfWeek` number: dayOfWeek - `startTime` number: startTime - `endTime` number: endTime - `_id` string: _id - `maxAvailablitiesToRender` number: settings.scheduler.maxAvailablitiesToRender - `patientAddress` object - `required` boolean: settings.scheduler.patientAddress.required - `visible` boolean: settings.scheduler.patientAddress.visible - `patientEmailAddress` object - `required` boolean: settings.scheduler.patientEmailAddress.required - `reschedulerRespectsSchedulerRules` boolean: settings.scheduler.reschedulerRespectsSchedulerRules - `createPatientOnLookupFailure` boolean: settings.scheduler.createPatientOnLookupFailure - `minimumIntervalRequiredForBooking` number: settings.scheduler.minimumIntervalRequiredForBooking - `forceAppointmentTypeDuration` boolean: settings.scheduler.forceAppointmentTypeDuration - `ignoreDurationOnAvailabilityLookup` boolean: settings.scheduler.ignoreDurationOnAvailabilityLookup - `useAppointmentDurationOnAvailabilityCoalescing` boolean: settings.scheduler.useAppointmentDurationOnAvailabilityCoalescing - `botResponses` object - `enabled` boolean: settings.scheduler.botResponses.enabled - `showChatOnCompletion` boolean: settings.scheduler.showChatOnCompletion - `preQualificationFormTemplate` string: ID of PatientFormTemplate - `allowMultiLinkedAppointments` boolean: settings.scheduler.allowMultiLinkedAppointments - `hideProviderDetails` boolean: settings.scheduler.hideProviderDetails - `queryRealtimeAvailaiblitiesFromIntegration` boolean: settings.scheduler.queryRealtimeAvailaiblitiesFromIntegration - `sampleAvailabilityQuery` boolean: settings.scheduler.sampleAvailabilityQuery - `embeddedWidgetHtml` string: settings.scheduler.embeddedWidgetHtml - `useDependentProviderOnAnchorAvailability` boolean: settings.scheduler.useDependentProviderOnAnchorAvailability - `singleUseSchedulerLink` object - `enabled` boolean: settings.scheduler.singleUseSchedulerLink.enabled - `onlyNotifyStaffOnAnchorApptBooking` boolean: settings.scheduler.onlyNotifyStaffOnAnchorApptBooking - `minimumDaysFromLastAppointment` object - `enabled` boolean: settings.scheduler.minimumDaysFromLastAppointment.enabled - `amount` number: settings.scheduler.minimumDaysFromLastAppointment.amount - `status` string[]: settings.scheduler.minimumDaysFromLastAppointment.status - `outboundReferral` object - `enabled` boolean: settings.outboundReferral.enabled - `attempts` number: settings.outboundReferral.attempts - `interval` number: settings.outboundReferral.interval - `sendReferralFax` boolean: settings.outboundReferral.sendReferralFax - `sendReferralFaxCoversheet` boolean: settings.outboundReferral.sendReferralFaxCoversheet - `botResponses` object - `enabled` boolean: settings.outboundReferral.botResponses.enabled - `displayVisitReasonDropdown` boolean: settings.outboundReferral.displayVisitReasonDropdown - `referral` object - `enabled` boolean: settings.referral.enabled - `attempts` number: settings.referral.attempts - `useOutreachExperience` object - `enabled` boolean: settings.referral.useOutreachExperience.enabled - `interval` number: settings.referral.interval - `schedulableWindow` object - `earliest` number: settings.referral.schedulableWindow.earliest - `latest` number: settings.referral.schedulableWindow.latest - `sendReferralFax` boolean: settings.referral.sendReferralFax - `sendReferralFaxCoversheet` boolean: settings.referral.sendReferralFaxCoversheet - `sendReferralFaxStatus` object - `scheduled` boolean: settings.referral.sendReferralFaxStatus.scheduled - `cancelled` boolean: settings.referral.sendReferralFaxStatus.cancelled - `incomplete` boolean: settings.referral.sendReferralFaxStatus.incomplete - `sendReferralEmail` boolean: settings.referral.sendReferralEmail - `requireFullMatchForAutoSchedule` boolean: settings.referral.requireFullMatchForAutoSchedule - `requireSpecificMatchForAutoSchedule` boolean: settings.referral.requireSpecificMatchForAutoSchedule - `skipAutoSchedule` boolean: settings.referral.skipAutoSchedule - `requireMaxHoursApartFromAppointmentForAutoSchedule` number: settings.referral.requireMaxHoursApartFromAppointmentForAutoSchedule - `includeInternalMessagingInFollowupFax` boolean: settings.referral.includeInternalMessagingInFollowupFax - `formLink` string: settings.referral.formLink - `botResponses` object - `enabled` boolean: settings.referral.botResponses.enabled - `recommendations` object - `timingPreferences` object - … - `markReferralsIncompleteAfterLastOutreachInHours` number: settings.referral.markReferralsIncompleteAfterLastOutreachInHours - `useFacilityAlternativeNumber` boolean: settings.referral.useFacilityAlternativeNumber - `suppressExpiration` object - `enabled` boolean: settings.referral.suppressExpiration.enabled - `reminder` object - `multipleRemindersPerDay` 'onlySendEarliest' | 'multipleRemindersPerDay': settings.reminder.multipleRemindersPerDay - `onlySendEarliestForApptTypesWithRemindersEnabled` boolean: settings.reminder.onlySendEarliestForApptTypesWithRemindersEnabled - `multipleRemindersPerDayShouldOnlyConsiderResourcesWithRemindersEnabledInSquiggly` boolean: settings.reminder.multipleRemindersPerDayShouldOnlyConsiderResourcesWithRemindersEnabledInSquiggly - `multipleRemindersPerDayRepliesOverride` 'disabled' | 'allowed' | 'confirmationOnly' | 'none': settings.reminder.multipleRemindersPerDayRepliesOverride - `schedule` unknown[]: settings.reminder.schedule - unknown - `enabled` boolean: settings.reminder.enabled - `onConfirmation` 'skipFurtherReminders' | 'keepLastReminder': settings.reminder.onConfirmation - `repliesForLastReminder` 'allowed' | 'confirmationOnly' | 'none': settings.reminder.repliesForLastReminder - `replies` 'allowed' | 'confirmationOnly' | 'none': settings.reminder.replies - `enabledChannels` string[]: settings.reminder.enabledChannels - `treatCancellationsAsNoShows` number: settings.reminder.treatCancellationsAsNoShows - `offerToJoinWaitlistOnCancellation` 'disabled' | 'from-reminder' | 'from-integrator' | 'from-both': settings.reminder.offerToJoinWaitlistOnCancellation - `schedulableWindow` object - `earliest` number: settings.reminder.schedulableWindow.earliest - `latest` number: settings.reminder.schedulableWindow.latest - `allowSelfSchedule` boolean: settings.reminder.allowSelfSchedule - `allowSelfReschedule` boolean: settings.reminder.allowSelfReschedule - `allowSelfRescheduleAvailabilityFilter` string[]: settings.reminder.allowSelfRescheduleAvailabilityFilter - `allowSelfRescheduleExpiry` number: settings.reminder.allowSelfRescheduleExpiry - `rescheduleSundayToSaturday` boolean: settings.reminder.rescheduleSundayToSaturday - `forceVoiceCallsForSmsNonResponders` boolean: settings.reminder.forceVoiceCallsForSmsNonResponders - `cancelOrConfirmAllAppointmentsInDay` boolean: settings.reminder.cancelOrConfirmAllAppointmentsInDay - `cancelOrConfirmAppointmentsInDayOnlyIfTypeVisible` boolean: settings.reminder.cancelOrConfirmAppointmentsInDayOnlyIfTypeVisible - `shouldRespectCancelOrConfirmAllAppointmentsInDay` boolean: settings.reminder.shouldRespectCancelOrConfirmAllAppointmentsInDay - `allowConfirmAfterCancel` boolean: settings.reminder.allowConfirmAfterCancel - `allowCancelAfterConfirm` boolean: settings.reminder.allowCancelAfterConfirm - `allowCancelAfterAppointmentStart` boolean: settings.reminder.allowCancelAfterAppointmentStart - `strictConfirmCancelTextHandling` boolean: settings.reminder.strictConfirmCancelTextHandling - `skipRedundantConfirmCancel` boolean: settings.reminder.skipRedundantConfirmCancel - `disableCatchupReminders` boolean: settings.reminder.disableCatchupReminders - `botResponses` object - `enabled` boolean: settings.reminder.botResponses.enabled - `forceMessageTime` object - `enabled` boolean: settings.reminder.forceMessageTime.enabled - `until` string: settings.reminder.forceMessageTime.until - `sendReminderOnHolidays` object - `enabled` boolean: settings.reminder.sendReminderOnHolidays.enabled - `cancellation` object - `enabled` boolean: settings.cancellation.enabled - `expiration` number: settings.cancellation.expiration - `processAppointmentTypes` boolean: settings.cancellation.processAppointmentTypes - `requireFrontOfficeAcceptance` boolean: settings.cancellation.requireFrontOfficeAcceptance - `shadowAppointment` object - `enabled` boolean: settings.cancellation.shadowAppointment.enabled - `allowDoubleBooks` boolean: settings.cancellation.allowDoubleBooks - `skipAvailabilityCreateFromCancellationStatusSources` unknown[]: settings.cancellation.skipAvailabilityCreateFromCancellationStatusSources - unknown - `maxDaysAheadsToProcessCancellation` number: settings.cancellation.maxDaysAheadsToProcessCancellation - `minMinutesAheadsToProcessCancellation` number: settings.cancellation.minMinutesAheadsToProcessCancellation - `minMinutesAheadsToProcessCancellationProviderOverridePolicy` 'min' | 'max': settings.cancellation.minMinutesAheadsToProcessCancellationProviderOverridePolicy - `spotsDiscovery` object - `enabled` boolean: settings.cancellation.spotsDiscovery.enabled - `maxSpots` number: settings.cancellation.spotsDiscovery.maxSpots - `hoursAhead` number: settings.cancellation.spotsDiscovery.hoursAhead - `includeWhitespace` boolean: settings.cancellation.spotsDiscovery.includeWhitespace - `autoAddToWaitlist` object - `enabled` boolean: settings.cancellation.autoAddToWaitlist.enabled - `daysAhead` number: settings.cancellation.autoAddToWaitlist.daysAhead - `maxDaysAhead` number: settings.cancellation.autoAddToWaitlist.maxDaysAhead - `minDaysFromLastAcceptedOfferToJoinWaitlist` number: settings.cancellation.autoAddToWaitlist.minDaysFromLastAcceptedOfferToJoinWaitlist - `waitlistOfferFlexibility` 'strict' | 'facility-match' | 'provider-match' | 'any': settings.cancellation.waitlistOfferFlexibility - `waitlistOfferSortOrder` 'longest-waiting' | 'most-recent-added': settings.cancellation.waitlistOfferSortOrder - `waitlistLocationOfferLeadTimeOverrides` object[]: settings.cancellation.waitlistLocationOfferLeadTimeOverrides - `facilityId` unknown - `minimumLeadTimeDays` number: settings.cancellation.waitlistLocationOfferLeadTimeOverrides[].minimumLeadTimeDays - `sendYouveBeenAddedMessage` boolean: settings.cancellation.sendYouveBeenAddedMessage - `skipOfferBasedOnLastSentOffer` boolean: settings.cancellation.skipOfferBasedOnLastSentOffer - `maxOffersPerWaitlist` number: settings.cancellation.maxOffersPerWaitlist - `protocol` 'serial' | 'parallel': settings.cancellation.protocol - `offerToJoinDuration` number: settings.cancellation.offerToJoinDuration - `autoCreateWaitlists` boolean: settings.cancellation.autoCreateWaitlists - `delayOffers` object - `enabled` boolean: settings.cancellation.delayOffers.enabled - `until` string: settings.cancellation.delayOffers.until - `delayOn` 'weekdays' | 'all-days': settings.cancellation.delayOffers.delayOn - `weekdaysDelay` object - … - `weekendsDelay` object - … - `disableOnWeekends` boolean: settings.cancellation.disableOnWeekends - `cancelFutureAppointment` boolean: settings.cancellation.cancelFutureAppointment - `requireFutureAppointment` boolean: settings.cancellation.requireFutureAppointment - `botResponses` object - `enabled` boolean: settings.cancellation.botResponses.enabled - `appointment` object - `duration` number: settings.appointment.duration - `recommendations` object - `timingPreferences` object - … - `validateUpdatedAtTimestamp` boolean: settings.appointment.validateUpdatedAtTimestamp - `feedback` object - `multipleRemindersPerDay` 'onlySendEarliest' | 'multipleRemindersPerDay': settings.feedback.multipleRemindersPerDay - `enabled` boolean: settings.feedback.enabled - `promoter` object - `type` 'facebook' | 'yelp' | 'patientfusion' | 'betterdoctor' | 'zocdoc' | 'google' | 'generic' | 'healthgrades' | 'ratemds': settings.feedback.promoter.type - `url` string: settings.feedback.promoter.url - `promoterUrls` object[]: settings.feedback.promoterUrls - `type` 'facebook' | 'yelp' | 'patientfusion' | 'betterdoctor' | 'zocdoc' | 'google' | 'generic' | 'healthgrades' | 'ratemds': type - `url` string: url - `enabled` boolean: enabled - `_id` string: _id - `detractor` object - `type` 'google' | 'luma': settings.feedback.detractor.type - `url` string: settings.feedback.detractor.url - `detractorUrls` object[]: settings.feedback.detractorUrls - `type` 'google' | 'surveymonkey' | 'luma': type - `url` string: url - `enabled` boolean: enabled - `_id` string: _id - `schedule` number: settings.feedback.schedule - `interval` object - `enabled` boolean: settings.feedback.interval.enabled - `value` number: settings.feedback.interval.value - `limit` object - `enabled` boolean: settings.feedback.limit.enabled - `value` number: settings.feedback.limit.value - `allowFeedbackForPastAppointments` boolean: settings.feedback.allowFeedbackForPastAppointments - `forceMessageTime` object - `enabled` boolean: settings.feedback.forceMessageTime.enabled - `until` string: settings.feedback.forceMessageTime.until - `botResponses` object - `enabled` boolean: settings.feedback.botResponses.enabled - `recommendations` object - `timingPreferences` object - … - `forceSkipBlackoutRules` boolean: settings.feedback.forceSkipBlackoutRules - `followup` object - `enabled` boolean: settings.followup.enabled - `recommendations` object - `timingPreferences` object - … - `sendMessageForceTimeUsingTimezone` boolean: settings.followup.sendMessageForceTimeUsingTimezone - `ignoreCustomActionOperationsModelsFields` object - `operations` unknown[]: settings.followup.ignoreCustomActionOperationsModelsFields.operations - … - `models` unknown[]: settings.followup.ignoreCustomActionOperationsModelsFields.models - … - `fields` string[]: settings.followup.ignoreCustomActionOperationsModelsFields.fields - `sendImmediatelyWithPastSendAt` boolean: settings.followup.sendImmediatelyWithPastSendAt - `triggerCustomActionForDeletion` boolean: Determines if database deletions should trigger custom actions - `integrator` object - `requireLock` boolean: settings.integrator.requireLock - `lockExpiryInMinutes` number: settings.integrator.lockExpiryInMinutes - `syncWindow` object - `earliest` number: settings.integrator.syncWindow.earliest - `latest` number: settings.integrator.syncWindow.latest - `days` number: settings.integrator.syncWindow.days - `currentWeekSyncPastDataInDays` number: settings.integrator.syncWindow.currentWeekSyncPastDataInDays - `writeDataToIntegrator` object - `createAppointments` boolean: settings.integrator.writeDataToIntegrator.createAppointments - `createAppointmentsMaxRetries` number: settings.integrator.writeDataToIntegrator.createAppointmentsMaxRetries - `updateAvailabilityExternalIdOnCreateAppointmentSuccess` boolean: settings.integrator.writeDataToIntegrator.updateAvailabilityExternalIdOnCreateAppointmentSuccess - `updateStatus` boolean: settings.integrator.writeDataToIntegrator.updateStatus - `updatePatientDemographics` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographics - `updatePatientDemographicsName` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographicsName - `updatePatientDemographicsDateOfBirth` boolean: settings.integrator.writeDataToIntegrator.updatePatientDemographicsDateOfBirth - `flushPatientMessageHistory` boolean: settings.integrator.writeDataToIntegrator.flushPatientMessageHistory - `flushPatientMessageHistoryDelay` number: settings.integrator.writeDataToIntegrator.flushPatientMessageHistoryDelay - `flushPatientMessageHistoryDayOfWeek` number: settings.integrator.writeDataToIntegrator.flushPatientMessageHistoryDayOfWeek - `updateAppointmentNotesWithTelehealthLink` boolean: settings.integrator.writeDataToIntegrator.updateAppointmentNotesWithTelehealthLink - `updateAppointmentWithReminderSentStatus` boolean: settings.integrator.writeDataToIntegrator.updateAppointmentWithReminderSentStatus - `createOutboundHl7MessageOn` string[]: settings.integrator.writeDataToIntegrator.createOutboundHl7MessageOn - `createPatient` boolean: settings.integrator.writeDataToIntegrator.createPatient - `cacheDeletedAppointments` boolean: settings.integrator.writeDataToIntegrator.cacheDeletedAppointments - `frequency` number: settings.integrator.frequency - `enforceProviderDeltaCheck` boolean: settings.integrator.enforceProviderDeltaCheck - `enforceAppointmentDeltaCheck` boolean: settings.integrator.enforceAppointmentDeltaCheck - `syncProcedures` boolean: settings.integrator.syncProcedures - `syncDiagnoses` boolean: settings.integrator.syncDiagnoses - `syncReferrals` boolean: settings.integrator.syncReferrals - `syncRecalls` boolean: settings.integrator.syncRecalls - `syncInsurances` boolean: settings.integrator.syncInsurances - `syncOrders` boolean: settings.integrator.syncOrders - `verifySlotIsOpenBeforeAppointmentCreation` boolean: settings.integrator.verifySlotIsOpenBeforeAppointmentCreation - `verifyWhitespaceIsOpenBeforeAppointmentCreation` boolean: settings.integrator.verifyWhitespaceIsOpenBeforeAppointmentCreation - `requireValueAndTypeMatchOnDemographicsUpdate` boolean: settings.integrator.requireValueAndTypeMatchOnDemographicsUpdate - `skipGetProvider` boolean: settings.integrator.skipGetProvider - `syncAppointmentExternalRawSource` boolean: settings.integrator.syncAppointmentExternalRawSource - `syncProviderUpdates` object - `enabled` boolean: settings.integrator.syncProviderUpdates.enabled - `syncPatientExternalRawSource` boolean: settings.integrator.syncPatientExternalRawSource - `syncAdditionalDemographicFields` boolean: settings.integrator.syncAdditionalDemographicFields - `externalCustomResourceOverrides` object[]: settings.integrator.externalCustomResourceOverrides - `resource` 'provider' | 'appointment-type' | 'facility': resource - `override` string[]: override - `_id` string: _id - `syncNewResourcesAs` object - `hiddenAfterDays` number: settings.integrator.syncNewResourcesAs.hiddenAfterDays - `hiddenResources` string[]: settings.integrator.syncNewResourcesAs.hiddenResources - `disabledAfterDays` number: settings.integrator.syncNewResourcesAs.disabledAfterDays - `disabledResources` string[]: settings.integrator.syncNewResourcesAs.disabledResources - `historicDataLoader` object - `daysToLoad` number: settings.integrator.historicDataLoader.daysToLoad - `daysPerLoad` number: settings.integrator.historicDataLoader.daysPerLoad - `disableDedupeIncomingPatientData` boolean: settings.integrator.disableDedupeIncomingPatientData - `disablePatientsGetByExternalTypeAndComponents` boolean: settings.integrator.disablePatientsGetByExternalTypeAndComponents - `sftpConfirmationRangeInHours` number: settings.integrator.sftpConfirmationRangeInHours - `syncReferralsDisableExpiryForMissingReferrals` boolean: settings.integrator.syncReferralsDisableExpiryForMissingReferrals - `uploadReferralsPerformCompleteDeltaCheck` boolean: settings.integrator.uploadReferralsPerformCompleteDeltaCheck - `syncAppointmentsInParallel` boolean: settings.integrator.syncAppointmentsInParallel - `updateReferralsWithExternalRawSource` boolean: settings.integrator.updateReferralsWithExternalRawSource - `patients` object - `maxTokenAge` number: settings.patients.maxTokenAge - `loginLookupInIntegrator` boolean: settings.patients.loginLookupInIntegrator - `loginRequireActiveContactMatch` boolean: settings.patients.loginRequireActiveContactMatch - `requireCaptcha` boolean: settings.patients.requireCaptcha - `useAtlasSearch` boolean: settings.patients.useAtlasSearch - `appointmentManagement` object - `enabled` boolean: settings.patients.appointmentManagement.enabled - `reporting` object - `eventTracking` object - `enabled` boolean: settings.reporting.eventTracking.enabled - `trackingModel` 'patient' | 'user' | 'user-and-patient': settings.reporting.eventTracking.trackingModel - `vendors` string[]: settings.reporting.eventTracking.vendors - `useUserTimezoneInReports` boolean: settings.reporting.useUserTimezoneInReports - `waitingRoom` object - `enabled` boolean: settings.waitingRoom.enabled - `settingsToOverrideFrom` object - `facilities` unknown[]: settings.settingsToOverrideFrom.facilities - unknown - `providers` unknown[]: settings.settingsToOverrideFrom.providers - unknown - `appointmentTypes` unknown[]: settings.settingsToOverrideFrom.appointmentTypes - unknown - `users` unknown[]: settings.settingsToOverrideFrom.users - unknown - `billing` object - `vendors` object - `paypal` object - … - `instamed` object - … - `salucro` object - … - `contactNumber` string: settings.billing.contactNumber - `contactEmail` string, email: settings.billing.contactEmail - `patientForms` object - `filterPatientFormsByFacility` boolean: settings.patientForms.filterPatientFormsByFacility - `preventRefillingCompletedForms` boolean: settings.patientForms.preventRefillingCompletedForms - `allowPerQuestionTwoFactorSkip` boolean: settings.patientForms.allowPerQuestionTwoFactorSkip - `showMessageOnFormEnd` boolean: settings.patientForms.showMessageOnFormEnd - `sendDirectMessageForCcdaForms` object - `enabled` boolean: settings.patientForms.sendDirectMessageForCcdaForms.enabled - `vendor` 'datamotion': settings.patientForms.sendDirectMessageForCcdaForms.vendor - `minutesAheadsToLookForAppointments` number: settings.patientForms.sendDirectMessageForCcdaForms.minutesAheadsToLookForAppointments - `directMessagingEmail` string: settings.patientForms.sendDirectMessageForCcdaForms.directMessagingEmail - `allowWidgetUserToUploadFile` boolean: settings.patientForms.allowWidgetUserToUploadFile - `hideProgressBarOnFormsWithJump` boolean: settings.patientForms.hideProgressBarOnFormsWithJump - `insuranceFormTemplate` string: ID of PatientFormTemplate - `insurance` object - `verification` object - `enabled` boolean: settings.insurance.verification.enabled - `hoursAheadToVerifyInsurance` number: settings.insurance.verification.hoursAheadToVerifyInsurance - `branding` object - `themes` object[] - `enabled` boolean: settings.branding.themes[i].enabled - `scope` string, required: settings.branding.themes[i].scope - `estimate` object - `updateFileUploadPatient` boolean: Determines if the file upload document linked to an estimate document must be updated with the patient ID and the estimate ID. - `name` string: name - `alternativeName` string: alternativeName - `phonetic` string: phonetic - `address` string: address - `city` string: city - `state` string: state - `country` string: country - `postcode` string: postcode - `phone` string: phone - `fax` string: fax - `alternativePhone` string: alternativePhone - `visible` boolean: visible - `specialInstructions` string: specialInstructions - `integrator` 'gcalendar' | 'successehs' | 'drchrono' | 'dentrix' | 'webpt' | 'theraoffice' | 'mi7' | 'practicefusion' | 'advancedmd' | 'acomrapidpm' | 'kareo' | 'nextech' | 'mwtherapy' | 'clinicient' | 'carecloud' | 'eclinicalmobile' | 'duxware' | 'labretriever' | 'optimispt' | 'referral' | 'recall' | 'allscriptspm' | 'lytec' | 'brightree' | 'fullslate' | 'nuemd' | 'centricityps' | 'officeally' | 'greenwayintergy' | 'compulink' | 'adspm' | 'dsnpm' | 'lumamock' | 'medicalmastermind' | 'meditouch' | 'healthnautica' | 'ezemrx' | 'hl7' | 'amazingcharts' | 'greenwayprimesuite' | 'raintree' | 'athenahealth' | 'revflow' | 'eclinicalworks10e' | 'hl7pickup' | 'mindbody' | 'eclinicalworkssql' | 'nextgen' | 'practiceperfect' | 'avimark' | 'clinix' | 'keymedical' | 'mdoffice' | 'webedoctor' | 'emapm' | 'medinformatix' | 'imsgo' | 'emds' | 'allscriptsunity' | 'medevolve' | 'caretracker' | 'clearpractice' | 'valant' | 'micromd' | 'systemedx' | 'medicalmaster' | 'athenamdp' | 'gmed' | 'roche' | 'onetouch' | 'somnoware' | 'managementplus' | 'lumacare' | 'nextechfhir' | 'curemd' | 'epic' | 'phoenixortho' | 'ezderm' | 'ggastromobile' | 'epicconfirmationpickup' | 'cerner' | 'allmeds' | 'oncoemrfilepickup' | 'imedicware' | 'modmedfhir' | 'clinux' | 'acuityscheduling' | 'medstreaming' | 'isalus' | 'meditechexpanse' | 'openemr' | 'genericfhir' | 'nextechpracticeplus': integrator - `externalId` ExternalId - `source` 'gcalendar' | 'successehs' | 'drchrono' | 'dentrix' | 'webpt' | 'theraoffice' | 'mi7' | 'practicefusion' | 'advancedmd' | 'acomrapidpm' | 'kareo' | 'nextech' | 'mwtherapy' | 'clinicient' | 'carecloud' | 'eclinicalmobile' | 'duxware' | 'labretriever' | 'optimispt' | 'referral' | 'recall' | 'allscriptspm' | 'lytec' | 'brightree' | 'fullslate' | 'nuemd' | 'centricityps' | 'officeally' | 'greenwayintergy' | 'compulink' | 'adspm' | 'dsnpm' | 'lumamock' | 'medicalmastermind' | 'meditouch' | 'healthnautica' | 'ezemrx' | 'hl7' | 'amazingcharts' | 'greenwayprimesuite' | 'raintree' | 'athenahealth' | 'revflow' | 'eclinicalworks10e' | 'hl7pickup' | 'mindbody' | 'eclinicalworkssql' | 'nextgen' | 'practiceperfect' | 'avimark' | 'clinix' | 'keymedical' | 'mdoffice' | 'webedoctor' | 'emapm' | 'medinformatix' | 'imsgo' | 'emds' | 'allscriptsunity' | 'medevolve' | 'caretracker' | 'clearpractice' | 'valant' | 'micromd' | 'systemedx' | 'medicalmaster' | 'athenamdp' | 'gmed' | 'roche' | 'onetouch' | 'somnoware' | 'managementplus' | 'lumacare' | 'nextechfhir' | 'curemd' | 'epic' | 'phoenixortho' | 'ezderm' | 'ggastromobile' | 'epicconfirmationpickup' | 'cerner' | 'allmeds' | 'oncoemrfilepickup' | 'imedicware' | 'modmedfhir' | 'clinux' | 'acuityscheduling' | 'medstreaming' | 'isalus' | 'meditechexpanse' | 'openemr' | 'genericfhir' | 'nextechpracticeplus' | 'sms' | 'voice' | 'email' | 'none': externalId.source - `value` string: externalId.value - `externalRawSource` object: externalRawSource - `setting` string: ID of Setting - `status` 'active' | 'called' | 'called-late' | 'scheduled' | 'scheduled-late' | 'incomplete' | 'expired' | 'cancelled' | 'pending' | 'closed' - `startOn` string, date - `createdAt` string, date-time - `customerNotes` string - `notes` string - `page` integer, required - `totalCount` integer, required ## Other responses - `401`: Not authenticated - `403`: Access token does not have the required scope - `default`: unexpected error - need to finalize the error codes ## Changes - **2026-10-17** `f19aeba84a26`: 9 info - added the optional property `referrals/items/facility/settings/cancellation/waitlistLocationOfferLeadTimeOverrides` to the response with the `200` status - added the optional property `referrals/items/facility/settings/lumabot/agentic` to the response with the `200` status - added the optional property `referrals/items/facility/settings/patientForms/allowPerQuestionTwoFactorSkip` to the response with the `200` status - added the optional property `referrals/items/facility/settings/reminder/skipRedundantConfirmCancel` to the response with the `200` status - …5 more [Operation history](https://skmtc.dev/lumahealth/apis/rest-service/changes/referrals/inbound/post.md) --- [API](https://skmtc.dev/lumahealth/apis/rest-service.md) - [All operations](https://skmtc.dev/lumahealth/apis/rest-service/llms.txt) - [OpenAPI document](https://skmtc.dev/lumahealth/apis/rest-service/revisions/f19aeba84a26?raw)