---
title: "Update a support ticket's status or note"
method: PATCH
path: "/v1/admin/support-requests/{ticketId}"
tags: ["Admin"]
---

# Update a support ticket's status or note

`PATCH /v1/admin/support-requests/{ticketId}`

## Request

- Base URL: `https://api.lizzflix.xyz` (the document declares no server; this is the origin it was published from)
- URL: `https://api.lizzflix.xyz/v1/admin/support-requests/{ticketId}`
- Auth: none declared

## Path parameters

- `ticketId` string, required

## Request body

- SupportRequestPatch
  - `status` 'open' | 'answered' | 'closed'
  - `adminNote` string, nullable

## Response `200`

Updated ticket

- object
  - `request` SupportRequest, required
    - `id` string, required
    - `mode` 'support' | 'privacy' | 'deletion' | 'billing' | 'withdrawal' | 'report' | 'copyright', required
    - `userId` string, nullable, required
    - `email` string, nullable, required
    - `name` string, nullable, required
    - `details` string, required
    - `locale` string, required
    - `surface` string, required
    - `status` 'open' | 'answered' | 'closed', required
    - `intake` 'standard' | 'unverified', required
    - `abuseSuspected` boolean, required
    - `dueAt` string, required
    - `adminNote` string, nullable, required
    - `createdAt` string, required
    - `updatedAt` string, required
    - `closedAt` string, nullable, required

## Other responses

- `400`: Invalid patch
- `401`: Unauthorized
- `403`: Forbidden
- `404`: No such ticket

---

[API](https://skmtc.dev/lizzflix/apis/lizzflix-api.md) · [All operations](https://skmtc.dev/lizzflix/apis/lizzflix-api/llms.txt) · [OpenAPI document](https://skmtc.dev/lizzflix/apis/lizzflix-api/revisions/4536ce9d80ff?raw)