---
title: "RefundServices"
method: POST
path: "/api/ProcessedOrders/RefundServices"
tags: ["ProcessedOrders"]
---

# RefundServices

`POST /api/ProcessedOrders/RefundServices`

## Request

- Base URL: `https://eu-ext.linnworks.net`
- URL: `https://eu-ext.linnworks.net/api/ProcessedOrders/RefundServices`
- Auth: API key in header `Authorization`

Use this call to refund one or more services on an order. Please check that any automated refunds are valid prior to calling this method.
<b>Rate limit: </b><span style="background-color:#0272d9;color:white;padding:4px 8px;text-align:center;border-radius:5px; font-size: small;"><b>150</b></span> / minute

## Request body

- ProcessedOrdersRefundServicesRequest
  - `pkOrderId` string, uuid: The id of the order to refund services for.
  - `refundItems` RefundItem[]: Refunds for service items
    - `pkRefundRowId` string, uuid: For updating refund amounts
    - `IsManualRefund` boolean: Manual refunds will never be passed to the channel validation routines
    - `Type` 'Item' | 'Service' | 'Shipping' | 'FreeText': The type of refund item
    - `fkOrderItemId` string, uuid: The order item or service to refund
    - `RefundQty` integer: In the case of item refunds, the number of items
    - `RefundAmount` number, double: The amount of money the refund is for.
    - `Reason` string: The seller's text reason for the refund
    - `ChannelReason` string: The primary channel reason
    - `ChannelReasonSec` string: The secondary channel reason

## Response `200`

OK

- RefundInfo[]
  - `pkRefundRowId` string, uuid: Refund record ID
  - `SKU` string: Product SKU
  - `ItemTitle` string: Product title
  - `IsItem` boolean: If its an item that is refunded
  - `IsService` boolean: If its a service that is refunded
  - `Amount` number, double: Refund amount
  - `Reason` string: Reason for a refund
  - `Actioned` boolean: If refund has been actioned
  - `ActionDate` string, date-time: When refund was actioned
  - `ReturnReference` string: return reference number
  - `Cost` number, double: Cost
  - `RefundStatus` 'OPEN' | 'PROCESSED' | 'ERROR' | 'ERROR_ACKED' | 'PENDING'
  - `IgnoredValidation` boolean: Status of refund
  - `fkOrderItemRowId` string, uuid: Order item record ID
  - `ShouldSerializeChannelReason` boolean
  - `ChannelReason` string: Channel refund reason
  - `ShouldSerializeChannelReasonSec` boolean
  - `ChannelReasonSec` string: Secondary channel reason for a refund
  - `IsNew` boolean

---

[API](https://skmtc.dev/linnworks/apis/processed-orders-api.md) - [All operations](https://skmtc.dev/linnworks/apis/processed-orders-api/llms.txt) - [OpenAPI document](https://skmtc.dev/linnworks/apis/processed-orders-api/revisions/0389e091f52f?raw)