---
title: "Report a problem with Tally"
method: POST
path: "/tally/report-problem"
tags: ["Tally"]
---

# Report a problem with Tally

`POST /tally/report-problem`

## Request

- Base URL: `https://ledgerhq.pro/api/v1`
- URL: `https://ledgerhq.pro/api/v1/tally/report-problem`
- Auth: one of:
  - HTTP bearer and API key in header `x-organization-id`
  - HTTP bearer and API key in header `x-organization-id`

Opens a support ticket and a recovery incident that captures the current firm/company, the Tally conversation, and recent Tally change sets so staff can review and, if needed, restore.

## Request body

- object
  - `clientOrganizationId` string, uuid, nullable
  - `description` string, required
  - `conversationId` string, uuid, nullable
  - `pagePath` string, nullable

## Response `200`

Created ticket and recovery incident

## Other responses

- `default`: Error response

---

[API](https://skmtc.dev/ledgerhq-pro/apis/ledgerhq-bookkeeping-api.md) · [All operations](https://skmtc.dev/ledgerhq-pro/apis/ledgerhq-bookkeeping-api/llms.txt) · [OpenAPI document](https://skmtc.dev/ledgerhq-pro/apis/ledgerhq-bookkeeping-api/revisions/9a8269f0a586?raw)