---
title: "Get custom email template used in a portal"
method: GET
path: "/v3/portals/{portalId}/email-templates/{templateName}"
tags: ["Portal Emails"]
---

# Get custom email template used in a portal

`GET /v3/portals/{portalId}/email-templates/{templateName}`

## Request

- Base URL: `https://global.api.konghq.com`
- URL: `https://global.api.konghq.com/v3/portals/{portalId}/email-templates/{templateName}`
- Auth: one of:
  - HTTP bearer
  - HTTP bearer
  - HTTP bearer
  - HTTP bearer

Get custom email template

## Response `200`

Successful Retrieval for a portal email template.

- EmailTemplate
  - `label` string, required: The label of the email template
  - `name` 'confirm-email-address' | 'app-registration-approved' | 'app-registration-rejected' | 'app-registration-revoked' | 'reset-password' | 'account-access-approved' | 'account-access-rejected' | 'account-access-revoked' | 'api-key-expiring-soon' | 'api-key-expired' | 'developer-invitation', required: Short name email template name.
  - `default_content` DefaultEmailTemplateContent, required
    - `subject` string, required
    - `title` string, required
    - `body` string, required
    - `button_label` string
  - `content` EmailTemplateContent, nullable
    - `subject` string, nullable
    - `title` string, nullable
    - `body` string, nullable
    - `button_label` string, nullable
  - `variables` EmailTemplateVariableName[], required
  - `enabled` boolean, required: Whether the email template is enabled or disabled for a portal
  - `created_at` string, date-time, required: An ISO-8601 timestamp representation of entity creation date.
  - `updated_at` string, date-time, required: An ISO-8601 timestamp representation of entity update date.

## Other responses

- `401`: Unauthorized
- `403`: Forbidden
- `404`: Not Found

## Changes

- **2026-09-25** `68d43091b84d`: 2 warning
  - added the new `403.00` enum value to the `status` response property for the response status `403`
  - added the new `404.00` enum value to the `status` response property for the response status `404`
- **2026-09-18** `f324fb7610e4`: 2 breaking, 17 info
  - the response's body type changed from no type to `object` for status `403`
  - the response's body type changed from no type to `object` for status `404`
  - removed `#/components/schemas/BaseError, subschema #2` from the response body `allOf` list for the response status `401`
  - removed `#/components/schemas/BaseError, subschema #2` from the response body `allOf` list for the response status `403`
  - …15 more
- **2026-04-01** `fc69b102d709`: 1 warning
  - added the new `developer-invitation` enum value to the `name` response property for the response status `200`
- **2026-02-04** `dccf1fb37679`: 4 warning
  - added the new `api-key-expired` enum value to the `name` response property for the response status `200`
  - added the new `api-key-expiring-soon` enum value to the `name` response property for the response status `200`
  - added the new `credential_expires_at` enum value to the `variables/items/` response property for the response status `200`
  - added the new `credential_name` enum value to the `variables/items/` response property for the response status `200`
- …earlier changes not shown

[Operation history](https://skmtc.dev/kong/apis/konnect-api-go-sdk/changes/v3/portals/:portalId/email-templates/:templateName/get.md)

---

[API](https://skmtc.dev/kong/apis/konnect-api-go-sdk.md) · [All operations](https://skmtc.dev/kong/apis/konnect-api-go-sdk/llms.txt) · [OpenAPI document](https://skmtc.dev/kong/apis/konnect-api-go-sdk/revisions/7aab863a6daa?raw)