---
title: "To Update Ticket"
method: PUT
path: "/helpdesk/tickets/{ticketId}"
tags: ["Helpdesk"]
---

# To Update Ticket

`PUT /helpdesk/tickets/{ticketId}`

## Request

- Base URL: `https://{company}.keka.com/api/v1`
- URL: `https://{company}.keka.com/api/v1/helpdesk/tickets/{ticketId}`
- Auth: OAuth 2
  - Implicit: `https://login.kekad.com/connect/authorize`

To Update Helpdesk Ticket

## Path parameters

- `ticketId` string, uuid, required

## Response `200`

OK

- BooleanResponse: class represents response.
  - `succeeded` boolean: Gets or sets a value indicating whether this Keka.API.Web.Core.Response`1 is succeeded.
  - `message` string, nullable: Gets or sets the message.
  - `errors` string[], nullable: Gets or sets the errors.
  - `data` boolean: Gets or sets the data.

## Other responses

- `401`: Unauthorized
- `403`: Forbidden

---

[API](https://skmtc.dev/keka/apis/pms.md) - [All operations](https://skmtc.dev/keka/apis/pms/llms.txt) - [OpenAPI document](https://skmtc.dev/keka/apis/pms/revisions/8b751f2867a6?raw)