---
title: "Update issue priority and/or status"
method: PATCH
path: "/v4/support/issues/{issueId}"
tags: ["Support"]
---

# Update issue priority and/or status

`PATCH /v4/support/issues/{issueId}`

## Request

- Base URL: `https://api.kadoa.com`
- URL: `https://api.kadoa.com/v4/support/issues/{issueId}`
- Auth: API key in header `x-api-key`

## Path parameters

- `issueId` string, required

## Request body

- object
  - `priority` 0 | 1 | 2 | 3 | 4: Issue priority (0=No priority, 1=Urgent, 2=High, 3=Medium, 4=Low)
  - `stateId` string: Target state ID. Use GET /v4/support/states to retrieve available states. Setting a non-final state on a resolved issue will reopen it.
  - `reopenComment` string: Optional comment explaining why the issue is being reopened. Max 2000 characters. Only used when reopening a resolved issue.
  - `resolutionMessage` string: Optional message explaining how the issue was resolved. Max 2000 characters. When provided, a resolved email including this message is sent to the user.

## Response `200`

Issue updated successfully

---

[API](https://skmtc.dev/kadoa/apis/kadoa-api.md) · [All operations](https://skmtc.dev/kadoa/apis/kadoa-api/llms.txt) · [OpenAPI document](https://skmtc.dev/kadoa/apis/kadoa-api/revisions/bf7803c927b4?raw)