---
title: "Update dispute response"
method: PATCH
path: "/disputes/{id}/response"
tags: ["Disputes"]
---

# Update dispute response

`PATCH /disputes/{id}/response`

## Request

- Base URL: `https://api.justifi.ai/v1`
- URL: `https://api.justifi.ai/v1/disputes/{id}/response`
- Auth: none declared. Required headers: `Authorization`
- TypeScript: <https://skmtc.dev/justifi/apis/justifi-api-documentation/docs/disputes/:id/response/patch.ts> (a function with typed inputs; its response is checked against the schema)

Updates the dispute response

> ⚠️ **Not available for Canada accounts**
>
> The dispute response and evidence endpoints are not available for Canada accounts.

## Path parameters

- `id` string, uuid, required

## Headers

- `Authorization` string, required

## Request body

- object
  - `additional_statement` string: any additional evidence or statements
  - `cancellation_policy_disclosure` string: an explanation of how and when the customer was shown your cancellation policy prior to purchase
  - `cancellation_rebuttal` string: a justification for why the customer’s subscription was not canceled
  - `customer_billing_address` string: the billing address provided by the customer
  - `customer_email_address` string: the email address of the customer
  - `customer_name` string: the name of the customer
  - `customer_purchase_ip_address` string: the IP address that the customer used when making the purchase
  - `duplicate_charge_explanation` string: an explanation of the difference between the disputed charge versus the prior charge that appears to be a duplicate
  - `product_description` string: a description of the product or service that was sold
  - `refund_policy_disclosure` string: documentation demonstrating that the customer was shown your refund policy prior to purchase
  - `refund_refusal_explanation` string: justification for why the customer is not entitled to a refund
  - `service_date` string: the date on which the customer received or began receiving the purchased service
  - `shipping_address` string: the address to which a physical product was shipped
  - `shipping_carrier` string: the delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas
  - `shipping_date` string: the date on which a physical product began its route to the shipping address
  - `shipping_tracking_number` string: the tracking number for a physical product. If multiple tracking numbers were generated for this purchase, please separate them with commas
  - `duplicate_charge_original_payment_id` string: the payment id for the prior charge which appears to be a duplicate of the disputed charge

## Response `200`

Dispute response updated

- object
  - `id` string, uuid: the object id, also found in the data object
  - `type` string: the object type, or array of objects
  - `data` object: the attributes for the object
    - `additional_statement` string: any additional evidence or statements
    - `cancellation_policy_disclosure` string: an explanation of how and when the customer was shown your cancellation policy prior to purchase
    - `cancellation_rebuttal` string: a justification for why the customer’s subscription was not canceled
    - `customer_billing_address` string: the billing address provided by the customer
    - `customer_email_address` string: the email address of the customer
    - `customer_name` string: the name of the customer
    - `customer_purchase_ip_address` string: the IP address that the customer used when making the purchase
    - `duplicate_charge_explanation` string: an explanation of the difference between the disputed charge versus the prior charge that appears to be a duplicate
    - `product_description` string: a description of the product or service that was sold
    - `refund_policy_disclosure` string: documentation demonstrating that the customer was shown your refund policy prior to purchase
    - `refund_refusal_explanation` string: justification for why the customer is not entitled to a refund
    - `service_date` string: the date on which the customer received or began receiving the purchased service
    - `shipping_address` string: the address to which a physical product was shipped
    - `shipping_carrier` string: the delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas
    - `shipping_date` string: the date on which a physical product began its route to the shipping address
    - `shipping_tracking_number` string: the tracking number for a physical product. If multiple tracking numbers were generated for this purchase, please separate them with commas
    - `duplicate_charge_original_payment_id` string: the payment id for the prior charge which appears to be a duplicate of the disputed charge
  - `page_info` unknown

---

[API](https://skmtc.dev/justifi/apis/justifi-api-documentation.md) - [All operations](https://skmtc.dev/justifi/apis/justifi-api-documentation/llms.txt) - [OpenAPI document](https://skmtc.dev/justifi/apis/justifi-api-documentation/revisions/dd9f3fed7e46?raw)