---
title: "Update a Syncro ticketing alert's configuration"
method: PUT
path: "/providers/{provider_id}/integrations/syncro/alerts/{alert_UUID}/configuration"
tags: ["Providers"]
---

# Update a Syncro ticketing alert's configuration

`PUT /providers/{provider_id}/integrations/syncro/alerts/{alert_UUID}/configuration`

## Request

- Base URL: `https://console.jumpcloud.com/api/v2`
- URL: `https://console.jumpcloud.com/api/v2/providers/{provider_id}/integrations/syncro/alerts/{alert_UUID}/configuration`
- Auth: API key in header `x-api-key`
- TypeScript: <https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/docs/providers/:provider_id/integrations/syncro/alerts/:alert_UUID/configuration/put.ts> (a function with typed inputs; its response is checked against the schema)

Update a Syncro ticketing alert's configuration

## Request body

- SyncroTicketingAlertConfigurationRequest: A SyncroTicketingAlertConfigurationRequest to update Syncro ticketing configuration.
  - `shouldCreateTickets` boolean, required
  - `priority` string, nullable
  - `status` string, nullable
  - `problemType` string, required
  - `dueDays` integer
  - `userId` number, nullable
  - `username` string, nullable

## Response `200`

OK

- SyncroTicketingAlertConfiguration: A SyncroTicketingAlertConfiguration object
  - `id` integer
  - `category` string
  - `description` string
  - `displayName` string
  - `shouldCreateTickets` boolean
  - `priority` string
  - `problemType` string
  - `status` string
  - `dueDays` integer
  - `userId` integer
  - `username` string

## Other responses

- `400`: Bad Request
- `401`: Unauthenticated
- `403`: Unauthorized
- `404`: Not Found
- `500`: Internal Server Error

---

[API](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2.md) - [All operations](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/llms.txt) - [OpenAPI document](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/revisions/3f09fe63caaa?raw)