---
title: "Update an Autotask ticketing alert's configuration"
method: PUT
path: "/providers/{provider_id}/integrations/autotask/alerts/{alert_UUID}/configuration"
tags: ["Providers"]
---

# Update an Autotask ticketing alert's configuration

`PUT /providers/{provider_id}/integrations/autotask/alerts/{alert_UUID}/configuration`

## Request

- Base URL: `https://console.jumpcloud.com/api/v2`
- URL: `https://console.jumpcloud.com/api/v2/providers/{provider_id}/integrations/autotask/alerts/{alert_UUID}/configuration`
- Auth: API key in header `x-api-key`
- TypeScript: <https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/docs/providers/:provider_id/integrations/autotask/alerts/:alert_UUID/configuration/put.ts> (a function with typed inputs; its response is checked against the schema)

Update an Autotask ticketing alert's configuration

## Request body

- AutotaskTicketingAlertConfigurationRequest: An AutotaskTicketingAlertConfigurationRequest object requires a queueId if the destination is queue. If the destination is resource, resource.id and resource.role.id are required.
  - `shouldCreateTickets` boolean, required
  - `priority` object, required
    - `id` integer
    - `name` string
  - `status` object, required
    - `id` integer
    - `name` string
  - `source` object, nullable
    - `id` integer
    - `name` string
  - `dueDays` integer, required
  - `destination` 'queue' | 'resource', required
  - `resource` object, nullable
    - `id` integer
    - `name` string
    - `role` object
      - `id` integer
      - `name` string
  - `queue` object, nullable
    - `id` integer
    - `name` string

## Response `200`

OK

- AutotaskTicketingAlertConfiguration: An AutotaskTicketingAlertConfiguration object requires a queueId if the destination is queue. If the destination is resource, resource.id and resource.role.id are required.
  - `id` integer
  - `category` string
  - `description` string
  - `displayName` string
  - `shouldCreateTickets` boolean
  - `priority` object
    - `id` integer
    - `name` string
  - `status` object
    - `id` integer
    - `name` string
  - `source` object
    - `id` integer
    - `name` string
  - `dueDays` integer
  - `destination` 'queue' | 'resource'
  - `resource` object
    - `id` integer, nullable
    - `name` string
    - `role` object
      - `id` integer
      - `name` string
  - `queue` object
    - `id` integer
    - `name` string

## Other responses

- `400`: Bad Request
- `401`: Unauthenticated
- `403`: Unauthorized
- `404`: Not Found
- `500`: Internal Server Error

---

[API](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2.md) - [All operations](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/llms.txt) - [OpenAPI document](https://skmtc.dev/jumpcloud/apis/jumpcloud-api-2/revisions/3f09fe63caaa?raw)