---
title: "Delete a ticket"
method: DELETE
path: "/tickets/{ticket_id}"
tags: ["Tickets"]
---

# Delete a ticket

`DELETE /tickets/{ticket_id}`

{% admonition type="warning" name="Irreversible operation" %}
Deleting a ticket is permanent and cannot be reversed.
{% /admonition %}

Deleting a ticket permanently removes it from the inbox. All sensitive data is deleted, including admin and user replies, ticket attributes, uploads, and related content. The ticket will still appear in reporting, though some data may be incomplete due to the deletion.

## Path parameters

- `ticket_id` string, required

## Headers

- `Intercom-Version` '1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14' — Intercom API version.</br>By default, it's equal to the version set in the app package.

## Response `200`

successful

- TicketDeleted — deleted ticket object
  - `id` string — The unique identifier for the ticket.
  - `object` 'ticket' — always ticket
  - `deleted` boolean — Whether the ticket is deleted or not.

## Other responses

- `401` — Unauthorized
- `403` — API plan restricted
- `404` — Ticket not found

## Changes

> 57 revisions in range; 7 could not be searched.

- **2026-02-17** (2.14) `d124ac8daf6c` — 2 info
  - added the non-success response with the status `403`
  - added the optional property `errors/items/field` to the response with the `404` status

[Change history](https://skmtc.dev/intercom/apis/intercom-api/changes/tickets/:ticket_id/delete.md)

---

[API](https://skmtc.dev/intercom/apis/intercom-api.md) · [All operations](https://skmtc.dev/intercom/apis/intercom-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/intercom/intercom-api/revisions/22f103e7e006/schema)