---
title: "Changes to Update a ticket"
method: PUT
path: "/tickets/{ticket_id}"
---

# Changes to Update a ticket

`PUT /tickets/{ticket_id}`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 2 of 96 revisions.

- **2026-10-12** (2.14) `6ee763ef4f10`: 1 info
- **2026-03-10** (2.14) `54be254a6228`: 2 breaking, 8 warning, 1 info

## Changes

- **2026-10-12** (2.14) `6ee763ef4f10`: 1 info
  - added the optional property `channel` to the response with the `200` status
- **2026-03-10** (2.14) `54be254a6228`: 2 breaking, 8 warning, 1 info
  - added `#/components/schemas/update_ticket_request` to the request body `allOf` list
  - the request's body type changed from `object` to no type
  - removed the request property `admin_id`
  - removed the request property `assignee_id`
  - removed the request property `company_id`
  - removed the request property `is_shared`
  - removed the request property `open`
  - removed the request property `snoozed_until`
  - removed the request property `ticket_attributes`
  - removed the request property `ticket_state_id`
  - added the new optional request property `skip_notifications`

---

[Operation](https://skmtc.dev/intercom/apis/intercom-api/docs/tickets/:ticket_id/put.md) - [API](https://skmtc.dev/intercom/apis/intercom-api.md) - [Page](https://skmtc.dev/intercom/apis/intercom-api/changes/tickets/:ticket_id/put)