---
title: "Changes to Retrieve a ticket"
method: GET
path: "/tickets/{ticket_id}"
---

# Changes to Retrieve a ticket

`GET /tickets/{ticket_id}`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 2 of 96 revisions.

- **2026-10-12** (2.14) `6ee763ef4f10`: 1 info
- **2025-09-10** (2.14) `21745f4700e8`: 1 breaking, 1 warning

## Changes

- **2026-10-12** (2.14) `6ee763ef4f10`: 1 info
  - added the optional property `channel` to the response with the `200` status
- **2025-09-10** (2.14) `21745f4700e8`: 1 breaking, 1 warning
  - added the new path request parameter `ticket_id`
  - deleted the `path` request parameter `id`

---

[Operation](https://skmtc.dev/intercom/apis/intercom-api/docs/tickets/:ticket_id/get.md) - [API](https://skmtc.dev/intercom/apis/intercom-api.md) - [Page](https://skmtc.dev/intercom/apis/intercom-api/changes/tickets/:ticket_id/get)