---
title: "Get an AI Inbox Manager"
method: GET
path: "/api/v2/ai-agents/inbox-manager/{id}"
tags: ["AIInboxManager"]
---

# Get an AI Inbox Manager

`GET /api/v2/ai-agents/inbox-manager/{id}`

## Request

- Base URL: `https://api.instantly.ai`
- URL: `https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}`
- Auth: HTTP bearer

Retrieve a single AI Inbox Manager with its full configuration.


Requires one of the following scopes: `ai_agents:read`, `ai_agents:all`, `all:read`, `all:all`

## Path parameters

- `id` string, uuid, required

## Query parameters

- `with_metadata` boolean

## Response `200`

The requested AI Inbox Manager

- AIInboxManager: An AI Inbox Manager agent
  - `id` string, uuid, required: Unique identifier for the AI agent
  - `organization_id` string, uuid, required: Organization ID
  - `name` string, required: Name of the AI Agent
  - `payload` object, required: Reply agent (Inbox Manager) payload
    - `configuration_type` 1 | 2: Type of the AI agent configuration
    - `tags` union[]: List of tags to use for AI Agent
      - union
        - 'default'
        - string, uuid
    - `handle_followup` boolean: Whether to handle follow-up emails
    - `respond_to_automatic_emails` boolean: Whether to respond to automatic emails
    - `handle_objections` boolean: Whether to handle objections, declines, or negative replies
    - `integrations` object: Configurations for app integrations
    - `no_show` object: No-show recovery feature configuration
      - `enabled` boolean: Enable no-show recovery mode
      - `max_followups` number: Maximum number of no-show follow-up emails (1-10)
      - `fallback_sending_accounts` object
        - `accounts` string[]
        - `tag_ids` string[]
    - `trigger_on_labels_enabled` boolean: Whether to activate the agent only for specific interest labels
    - `trigger_on_labels` number[]: Array of interest_status values to trigger the agent on
    - `trigger_on_labels_mode` 'include' | 'exclude': Whether to include or exclude the selected labels. Defaults to include.
    - `monthly_credit_budget` number, nullable: Monthly AI credit budget for this agent (null = unlimited)
    - `followup_business_days_only` boolean: Whether to send follow-up emails only on business days (Mon-Fri)
    - `followup_delay` integer, nullable: How long to wait before each follow-up email, in `followup_delay_unit`. Measured from the agent's last email to the lead. Use 1 to 90 days or 1 to 2160 hours. If the lead asks for a specific time, the agent uses that time instead. `null` (the default) lets the agent pick the timing (about 3 days).
    - `followup_delay_unit` 'hours' | 'days': Unit of `followup_delay`. Defaults to `days`.
  - `type` 1 | 2 | 3 | 4 | 6 | 7 | 8 | 9 | 10 | 11, nullable: Type of the AI Agent
  - `timestamp_created` string, required: Timestamp when the AI agent was created
  - `timestamp_updated` string, required: Timestamp when the AI agent was updated
  - `status` -1 | 0 | 1, required: Status of the AI Agent
  - `is_auto_created` boolean, nullable: Whether the AI agent was auto-created
  - `created_by` string, uuid, nullable: User ID who created the AI agent
  - `description` string, nullable: Description of the AI agent
  - `metadata` object: Included only when the `with_metadata` parameter is `true`. Contains additional information about the ai agent as tags.
    - `tags` object: The tags associated with the ai agent
    - `integrations` object: The integrations associated with the ai agent

## Other responses

- `401`: This request is unauthorized (either the Authorization header is missing or invalid, or the API key has been revoked)
- `402`: This request cannot be fulfilled because the workspace does not have an active paid plan
- `404`: The requested resource was not found
- `429`: You have exceeded the rate limit. Please check the rate limit docs for more information.

## Changes

- **2026-11-03** `c781051105a8`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/instantly/apis/api-explorer/changes/api/v2/ai-agents/inbox-manager/:id/get.md)

---

[API](https://skmtc.dev/instantly/apis/api-explorer.md) - [All operations](https://skmtc.dev/instantly/apis/api-explorer/llms.txt) - [OpenAPI document](https://skmtc.dev/instantly/apis/api-explorer/revisions/8c38e6eb755c?raw)