---
title: "Get AI Inbox Manager analytics summary"
method: GET
path: "/api/v2/ai-agents/inbox-manager/{id}/analytics/summary"
tags: ["AIInboxManager"]
---

# Get AI Inbox Manager analytics summary

`GET /api/v2/ai-agents/inbox-manager/{id}/analytics/summary`

## Request

- Base URL: `https://api.instantly.ai`
- URL: `https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary`
- Auth: HTTP bearer

Get aggregated analytics for an AI Inbox Manager over an optional date window.


Requires one of the following scopes: `ai_inbox_manager_analytics:read`, `ai_agents:all`, `all:read`, `all:all`

## Path parameters

- `id` string, uuid, required

## Query parameters

- `from` string, date
- `to` string, date

## Response `200`

The aggregated analytics for the agent

- object: Aggregated activity and outcome counters for the agent over the requested window
  - `total_actions` number: Total actions taken by the agent
  - `replies_count` number: Replies generated
  - `follow_ups_count` number: Follow-ups generated
  - `human_intervention` number: Actions that required human review
  - `info_requested` number: Actions where the agent requested more information
  - `unique_conversations` number: Distinct conversation threads the agent acted on
  - `time_saved` number: Estimated time saved, in seconds
  - `average_confidence_score` number: Average confidence score (0-100) of generated replies
  - `involvement_rate` number: Percentage (0-100) of threads where the agent was involved
  - `resolution_rate` number: Percentage (0-100) of hands-free resolutions among actions taken
  - `no_show_follow_ups_generated` number, nullable: No-show recovery follow-ups generated
  - `no_show_total_leads_recovered` number, nullable: Leads recovered by no-show follow-ups
  - `no_show_total_revenue_recovered` number, nullable: Revenue recovered by no-show follow-ups
  - `no_show_time_saved` number, nullable: Estimated time saved by no-show recovery, in seconds
  - `no_show_recovery_rate` number, nullable: Percentage (0-100) of no-show leads recovered

## Other responses

- `400`: The request is invalid (e.g. missing required fields, invalid field values, or an invalid state for the operation)
- `401`: This request is unauthorized (either the Authorization header is missing or invalid, or the API key has been revoked)
- `402`: This request cannot be fulfilled because the workspace does not have an active paid plan
- `404`: The requested resource was not found
- `429`: You have exceeded the rate limit. Please check the rate limit docs for more information.

## Changes

- **2026-11-03** `c781051105a8`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/instantly/apis/api-explorer/changes/api/v2/ai-agents/inbox-manager/:id/analytics/summary/get.md)

---

[API](https://skmtc.dev/instantly/apis/api-explorer.md) - [All operations](https://skmtc.dev/instantly/apis/api-explorer/llms.txt) - [OpenAPI document](https://skmtc.dev/instantly/apis/api-explorer/revisions/706f67be9c49?raw)