---
title: "Triggered when that restriction lifts."
method: POST
path: "whatsapp:account:reachout_timelock:cleared"
tags: ["whatsapp_accounts"]
---

# Triggered when that restriction lifts.

`POST whatsapp:account:reachout_timelock:cleared` (webhook)

## Payload

- ReachoutTimelockAccountData
  - `event_type` 'whatsapp:account:reachout_timelock:active' | 'whatsapp:account:reachout_timelock:cleared', required: Webhook event name
  - `whatsapp_account` ReachoutTimelockAccountInfo, required: The WhatsApp account block of the reach-out timelock events. It carries three fields the connected, suspended and resumed events do not.
    - `id` string, required: WhatsApp account global ID
    - `phone` string, required: Phone number associated with the WhatsApp account
    - `connected_on` string, required
    - `disconnected_on` string
    - `status` string, required
    - `account_name` string, required: Name of the WhatsApp account
    - `owner_name` string, required
    - `owner_email` string, required
    - `reachout_timelock_active` boolean, required: Whether the restriction is in force. True on whatsapp:account:reachout_timelock:active, false on the cleared event.
    - `reachout_timelock_type` string, required: The restriction WhatsApp named; empty string when it named none.
    - `reachout_timelock_ends_at` string, required: When the restriction is due to lift, in the workspace timezone. Empty on the cleared event, and when WhatsApp gave no end time.

## Acknowledgement `200`

Receiver accepted the event

---

[API](https://skmtc.dev/initechsoftware/apis/webhook-api.md) - [All operations](https://skmtc.dev/initechsoftware/apis/webhook-api/llms.txt) - [OpenAPI document](https://skmtc.dev/initechsoftware/apis/webhook-api/revisions/141530ee4596?raw)