import {z} from 'zod'

export type TicketSource = 1 | 2 | 3 | 4 | 5 | 6;

export type TicketStatus = 1 | 2 | 3 | 4;

export type PriorityType = 1 | 2 | 3 | 4;

export type Table = 0 | 1 | 2 | 5 | 6 | 7 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 19 | 20 | 21 | 22 | 23 | 25 | 26 | 27 | 31 | 32 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 50 | 51 | 52 | 53 | 55 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 72;

export type MergedTicketLink = {id?: number | undefined, primary?: boolean | undefined};

export type SlaStats = {id?: number | undefined, departmentId?: number | undefined, slaId?: number | undefined, linkedType?: number | undefined, linkedId?: number | undefined, dueBy?: (string | null) | undefined, resolveTime?: (string | null) | undefined, dueEscalated?: boolean | undefined, frDueBy?: (string | null) | undefined, frTime?: (string | null) | undefined, frEscalated?: boolean | undefined, nrDueBy?: (string | null) | undefined, nrTime?: (string | null) | undefined, nrEscalated?: boolean | undefined, accountId?: number | undefined};

export type Ticket = {id?: number | undefined, departmentId?: number | undefined, subject: string, contactId?: number | undefined, companyId?: (number | null) | undefined, categoryIds?: (string | null) | undefined, ownerIds?: (string | null) | undefined, ownerGroupId?: (number | null) | undefined, followerIds?: (string | null) | undefined, createdContactId?: number | undefined, createdAutomationId?: number | undefined, createdUserId?: number | undefined, createdDate?: string | undefined, updatedUserId?: number | undefined, updatedDate?: string | undefined, startDate?: (string | null) | undefined, dueDate?: (string | null) | undefined, firstResponseDate?: (string | null) | undefined, closingDate?: (string | null) | undefined, reopenDate?: (string | null) | undefined, source: TicketSource, status: TicketStatus, lastStatusChangeDate?: (string | null) | undefined, priority: PriorityType, notes?: (string | null) | undefined, pipelineId: number, stageId: number, orderNo: number, linkedType?: Table | undefined, linkedId?: number | undefined, customFields?: (string | null) | undefined, isSpam?: (number | null) | undefined, mergeTickets?: (Array<MergedTicketLink> | null) | undefined, slaId?: (number | null) | undefined, mergeId?: (number | null) | undefined, nextSlaBreach?: (string | null) | undefined, slaStats?: SlaStats | undefined, resolveTimeSec?: (number | null) | undefined, resolveTimeBusinessSec?: (number | null) | undefined, frTimeSec?: (number | null) | undefined, frTimeBusinessSec?: (number | null) | undefined, openTimeSec?: (number | null) | undefined, openTimeBusinessSec?: (number | null) | undefined, pendingTimeSec?: (number | null) | undefined, pendingTimeBusinessSec?: (number | null) | undefined, firstAssignTimeSec?: (number | null) | undefined, chatTags?: (string | null) | undefined, callTags?: (string | null) | undefined};

export type CreateApiV1TicketsArgs = {body: Ticket};

export type CreateApiV1TicketsOptions = {baseUrl: string, Bearer?: string | undefined, fetch?: typeof fetch | undefined};

export const ticketSource = z.union([z.literal(1), z.literal(2), z.literal(3), z.literal(4), z.literal(5), z.literal(6)]);

export const ticketStatus = z.union([z.literal(1), z.literal(2), z.literal(3), z.literal(4)]);

export const priorityType = z.union([z.literal(1), z.literal(2), z.literal(3), z.literal(4)]);

export const table = z.union([z.literal(0), z.literal(1), z.literal(2), z.literal(5), z.literal(6), z.literal(7), z.literal(10), z.literal(11), z.literal(12), z.literal(13), z.literal(14), z.literal(15), z.literal(16), z.literal(19), z.literal(20), z.literal(21), z.literal(22), z.literal(23), z.literal(25), z.literal(26), z.literal(27), z.literal(31), z.literal(32), z.literal(34), z.literal(35), z.literal(36), z.literal(37), z.literal(38), z.literal(39), z.literal(40), z.literal(41), z.literal(42), z.literal(43), z.literal(44), z.literal(45), z.literal(46), z.literal(47), z.literal(48), z.literal(50), z.literal(51), z.literal(52), z.literal(53), z.literal(55), z.literal(60), z.literal(61), z.literal(62), z.literal(63), z.literal(64), z.literal(65), z.literal(66), z.literal(67), z.literal(68), z.literal(69), z.literal(72)]);

export const mergedTicketLink = z.object({id: z.number().int().optional(), primary: z.boolean().optional()});

export const slaStats = z.object({id: z.number().int().optional(), departmentId: z.number().int().optional(), slaId: z.number().int().optional(), linkedType: z.number().int().optional(), linkedId: z.number().int().optional(), dueBy: z.string().nullable().optional(), resolveTime: z.string().nullable().optional(), dueEscalated: z.boolean().optional(), frDueBy: z.string().nullable().optional(), frTime: z.string().nullable().optional(), frEscalated: z.boolean().optional(), nrDueBy: z.string().nullable().optional(), nrTime: z.string().nullable().optional(), nrEscalated: z.boolean().optional(), accountId: z.number().int().optional()});

export const ticket = z.object({id: z.number().int().optional(), departmentId: z.number().int().optional(), subject: z.string().min(1).max(512), contactId: z.number().int().optional(), companyId: z.number().int().nullable().optional(), categoryIds: z.string().max(128).nullable().optional(), ownerIds: z.string().max(128).nullable().optional(), ownerGroupId: z.number().int().nullable().optional(), followerIds: z.string().max(128).nullable().optional(), createdContactId: z.number().int().optional(), createdAutomationId: z.number().int().optional(), createdUserId: z.number().int().optional(), createdDate: z.string().optional(), updatedUserId: z.number().int().optional(), updatedDate: z.string().optional(), startDate: z.string().nullable().optional(), dueDate: z.string().nullable().optional(), firstResponseDate: z.string().nullable().optional(), closingDate: z.string().nullable().optional(), reopenDate: z.string().nullable().optional(), source: ticketSource, status: ticketStatus, lastStatusChangeDate: z.string().nullable().optional(), priority: priorityType, notes: z.string().max(10000).nullable().optional(), pipelineId: z.number().int(), stageId: z.number().int(), orderNo: z.number().int(), linkedType: table.optional(), linkedId: z.number().int().optional(), customFields: z.string().max(4096).nullable().optional(), isSpam: z.number().int().nullable().optional(), mergeTickets: z.array(mergedTicketLink).nullable().optional(), slaId: z.number().int().nullable().optional(), mergeId: z.number().int().nullable().optional(), nextSlaBreach: z.string().nullable().optional(), slaStats: slaStats.optional(), resolveTimeSec: z.number().int().nullable().optional(), resolveTimeBusinessSec: z.number().int().nullable().optional(), frTimeSec: z.number().int().nullable().optional(), frTimeBusinessSec: z.number().int().nullable().optional(), openTimeSec: z.number().int().nullable().optional(), openTimeBusinessSec: z.number().int().nullable().optional(), pendingTimeSec: z.number().int().nullable().optional(), pendingTimeBusinessSec: z.number().int().nullable().optional(), firstAssignTimeSec: z.number().int().nullable().optional(), chatTags: z.string().nullable().optional(), callTags: z.string().nullable().optional()});

export const validateResponse = async <Output>(
  schema: {
    readonly '~standard': {
      readonly validate: (value: unknown) => ({ readonly value: Output; readonly issues?: undefined } | { readonly issues: ReadonlyArray<{ readonly message: string; readonly path?: ReadonlyArray<PropertyKey | { readonly key: PropertyKey }> | undefined }> }) | Promise<{ readonly value: Output; readonly issues?: undefined } | { readonly issues: ReadonlyArray<{ readonly message: string; readonly path?: ReadonlyArray<PropertyKey | { readonly key: PropertyKey }> | undefined }> }>
    }
  },
  value: unknown
): Promise<Output> => {
  const result = await schema['~standard'].validate(value)

  if (result.issues !== undefined) {
    const detail = result.issues
      .map(({ message, path }) =>
        path?.length
          ? `${path.map((segment) => String(typeof segment === 'object' ? segment.key : segment)).join('.')}: ${message}`
          : message
      )
      .join('; ')

    throw new Error(`Response does not match the schema: ${detail}`, { cause: { issues: result.issues } })
  }

  return result.value
};

/**
 * Create ticket
 * 
 * POST /v1/tickets
 * 
 * Also accepts auth: API Key
 */
export const createApiV1Tickets = async (args: CreateApiV1TicketsArgs, options: CreateApiV1TicketsOptions) => {
const {baseUrl, fetch: fetchFn = fetch, Bearer} = options ?? {}

const query = new URLSearchParams()
const headers = new Headers()
headers.set('content-type', "application/json")
headers.set('accept', "application/json")

if (Bearer !== undefined) headers.set('authorization', `Bearer ${Bearer}`)

const url = `${baseUrl.replace(/\/+$/, '')}/v1/tickets${query.size > 0 ? `?${query}` : ''}`

const res = await fetchFn(url, {method: "POST", headers, body: JSON.stringify(args.body)})

if (!res.ok) throw new Error(`Request failed with status ${res.status}`, {cause: {status: res.status, body: await res.text()}})

return validateResponse(ticket, await res.json())
};