---
title: "Returns the ticket logs of a ticket"
method: GET
path: "/v1/tickets/logs"
tags: ["Ticket"]
---

# Returns the ticket logs of a ticket

`GET /v1/tickets/logs`

## Query parameters

- `Id` integer
- `TicketId` integer
- `FromDate` string
- `ToDate` string
- `ItemsPerPage` integer
- `ViewType` 0 | 1 — <p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul>
- `Page` integer
- `ReturnTotalItems` boolean

## Response `200`

OK

- TicketLogResponseModelQueryResult
  - `totalItems` integer
  - `items` TicketLogResponseModel[], nullable
    - `id` integer
    - `ticketId` integer
    - `pipelineId` integer
    - `stageId` integer
    - `createdUserId` integer
    - `createdContactId` integer
    - `createdAutomationId` integer
    - `createdDate` string, date-time
    - `notes` string, nullable
    - `reactions` UserReactionResponseModel[], nullable
      - `reactionId` integer
      - `reaction` string, nullable
      - `userId` integer
    - `isPrivate` integer
    - `status` 1 | 2 | 3 | 4 — <p>Enum values:</p><ul><li><i>1 = Open</i></li><li><i>2 = Pending</i></li><li><i>3 = Resolved</i></li><li><i>4 = Closed</i></li></ul>
    - `callLogId` integer
    - `chatRoomId` integer
    - `chatId` integer
    - `emailId` integer
    - `emailFileNames` string, nullable
    - `emailFileLinks` string, nullable
    - `emailFileSizes` string, nullable
    - `smsLogId` integer
    - `pinDate` string, date-time, nullable
    - `metadata` DealTicketLogMetadata
      - `event` string, nullable
      - `previousValue` string, nullable
      - `value` string, nullable
      - `extra` string, nullable

---

[API](https://skmtc.dev/infoset/apis/infoset-rest-api.md) · [All operations](https://skmtc.dev/infoset/apis/infoset-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/infoset/infoset-rest-api/revisions/f5bc39a1ac15/schema)