---
title: "Get the current sentiment detected for a ticket (AI sentiment classification). Ticket analog of `GET /v1/chat/rooms/{roomId}/sentiment`. Returns the raw response object (or `null` when no sentiment has been detected yet) — NOT wrapped in `ApiResponse` — to mirror the chat sentiment endpoint and the shape the ticket FE hook consumes (reads `.category` off the body directly)."
method: GET
path: "/v1/tickets/{id}/sentiment"
tags: ["Ticket"]
---

# Get the current sentiment detected for a ticket (AI sentiment classification). Ticket analog of \`GET /v1/chat/rooms/{roomId}/sentiment\`. Returns the raw response object (or \`null\` when no sentiment has been detected yet) — NOT wrapped in \`ApiResponse\` — to mirror the chat sentiment endpoint and the shape the ticket FE hook consumes (reads \`.category\` off the body directly).

`GET /v1/tickets/{id}/sentiment`

## Path parameters

- `id` integer, required

## Response `200`

OK

- TicketSentimentResponse — Dashboard-facing sentiment payload for a ticket, returned by `GET /v1/tickets/{id}/sentiment`. Ticket analog of the chat sentiment response — the lean shape exposed to the API ({ category, confidence }), distinct from the richer Infoset.Service.Hubs.Ticket.Service.TicketSentimentResult read row.
  - `category` string, nullable
  - `confidence` integer

---

[API](https://skmtc.dev/infoset/apis/infoset-rest-api.md) · [All operations](https://skmtc.dev/infoset/apis/infoset-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/infoset/infoset-rest-api/revisions/f5bc39a1ac15/schema)